Nathan Ehlinger
Austin,TX
Summary
Customer-obsessed, results-driven Account Manager with over a decade of experience driving revenue growth, building long-term client relationships, and exceeding performance goals. Proven success managing large books of business, scaling SMB advertisers, and leveraging data-driven insights to maximize client outcomes across digital advertising platforms.
Overview
19
19
years of professional experience
Work History
Account Manager, SMB
TikTok
04.2022 - Current
- Manage and grow a portfolio of 120+ SMB advertiser accounts per quarter, serving as a strategic advisor to drive long-term success on the TikTok platform.
- Oversee a $3M+ quarterly book of business, consistently achieving or exceeding revenue, product adoption, and meeting rate goals.
- Develop customized advertising strategies aligned to client business objectives, leveraging TikTok’s full-funnel ad solutions.
- Analyze campaign performance and deliver actionable insights through regular performance reporting, optimization recommendations, and strategic reviews.
- Maintain strong client relationships through proactive communication, ongoing education, and consultative guidance.
- Ensure advertiser compliance with TikTok Ads policies and platform best practices.
- Collaborate cross-functionally with sales, product, and operations teams to share client insights and contribute to product and process improvements.
- Led cross-functional initiatives with Policy teams to identify gaps in policy knowledge across the sales organization, helping improve advertiser compliance and internal efficiency.
- Co-created a centralized, easy-to-reference policy resource for Account Managers, including clear escalation paths and practical policy insights to support faster issue resolution and consistent guidance.
- Partnered closely with Product Management teams to aggregate advertiser and Account Manager insights on specific products.
- Established an open feedback loop between Account Managers, advertisers, and Product teams to surface product issues, identify optimization opportunities, and influence product enhancements based on advertiser needs.
Account Executive
Gannett / USA Today
10.2012 - 12.2021
- Developed and executed multi-channel advertising campaigns for local, regional, and national brands.
- Owned the full sales cycle with a strong focus on customer success, retention, and satisfaction.
- Exceeded 2021 sales goal by 32%, generating $875,000 in revenue.
- Surpassed annual new business revenue goal by 55%.
- Grew personal sales desk 40% year over year.
- Managed 25+ active accounts per month, producing $72,000 in monthly recurring revenue.
- Recognized as Top Sales Executive (Captain’s Club) in 2021.
Inside Sales & Support
Bodyworks Fitness Equipment
10.2006 - 08.2012
- Worked with commercial clients to design, furnish, and equip gyms, recreational centers, and corporate fitness facilities.
- Closed multiple deals exceeding $200,000 in revenue.
- Assisted with facility design, product selection, and end-to-end sales execution.
- Provided post-sale customer support, training, and upsell management.
Education
Bachelor of Science - Exercise & Sports Science
Texas State University
Skills
- Account management
- Client growth strategies for SMBs
- Revenue & Pipeline Management
- Data analysis and reporting
- Digital marketing strategy
- Cross-Functional Collaboration
- Product Adoption & Enablement
- Contract Negotiation
- Salesforce CRM proficiency
- Skilled in office productivity tools
Timeline
Account Manager, SMB
TikTok
04.2022 - Current
Account Executive
Gannett / USA Today
10.2012 - 12.2021
Inside Sales & Support
Bodyworks Fitness Equipment
10.2006 - 08.2012
Bachelor of Science - Exercise & Sports Science
Texas State University