Detail-oriented Warehouse Supervisor provides warehouse organization and team management skills developed over two (2) years of superior performance in warehouse positions. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Supervisor
UPS
11.2021 - Current
Package Handler promoted to Supervisor after six-month review.
Handled day-to-day shipping, receiving and overseeing more than 50,000 packages per day.
Improved warehouse efficiency by implementing new inventory management systems and processes.
Enhanced employee productivity through effective training programs and performance evaluations.
Reduced order processing times by streamlining picking, packing, and shipping processes.
Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
Managed team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
Implemented cost-saving measures to reduce overhead expenses without compromising warehouse operations or service quality.
Mentored junior staff members to develop their skills in warehousing operations, fostering supportive work environment for professional growth.
Maintained clean working environment by enforcing strict cleanliness standards throughout entire facility.
Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
Supervised shipping and receiving, distribution and workplace safety.
Supervised warehouse operations by managing employees during shifts.
Assigned tasks to team members to complete within designated time frames.
Eligibility Verification Specialist
Evergreen Industries
03.2021 - 07.2021
Eligibility verification for The Paycheck Protection Program established by the CARES Act, which is implemented by the Small Business Administration with support from the Department of the Treasury. This program provides small businesses with funds to pay up to 8 weeks of payroll costs including benefits.
Actively participate in lending workflow to ensure quality and timely service to lending clients
Collect and organize loan application packets and supporting documents and verify accuracy and completeness of each document and packet
Prepare applicable loan disclosures in accordance with regulatory requirements
Organize and submit loan request packet to Credit Administration for underwriting
Work with Loan Officers and third-party professionals to close loans in conformity with approved terms and conditions
Earned recognition as top performer consistently exceeding targets throughout tenure as specialist in field.
Cashier / Dairy Stocker
Harvest Market Natural Foods
06.2019 - 03.2021
Cashier promoted to Dairy Stocker after six months of employment
Essential worker selected to work during Covid due to knowledge of multiple positions throughout grocery store
Learned duties for various positions and provided backup at key times.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Answered questions about store policies and addressed customer concerns.
Worked closely with shift manager to solve problems and handle customer concerns.
Contributed to store success by maintaining high standards of cleanliness throughout facility.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Collaborated with team members to achieve sales targets and maintain clean, well-stocked store environment.
Education
High School Diploma -
Ridge Point High School
Missouri City, TX
05.2020
Skills
Warehouse Operations
Warehouse Organization
Loading and unloading
Warehouse Safety
Material Handling
Staff Management
Quality Checks
Warehouse Logistics
Operational Reporting
Staff Training
Quality Assurance
Employee Motivation
OSHA Compliance
Problem-Solving
Continuous Improvement
Team Building and Leadership
Team coaching
Accomplishments
Achieved promotion by performing job task with accuracy and efficiency.
Documented and resolved methods which led to a more successful cubulization.
Supervised team of 18 staff members.
Certification
Certified Management Training, UPS - Two Week Classroom Course, 2022