In my spare time I am a massive golf enthusiast who loves to collect, restore, and build golf clubs for people in the Greater Lafayette area My goal is to transition from my current career path into a career in the golf world as a builder and fitter
Nathan Erber
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Managing Director
Mark VII Graphics LLC - DBA GLGraphix
05.2019 - 04.2025
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Optimized resource allocation for improved efficiency and profitability across all departments.
- Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
- Directed large-scale projects from inception to completion on time/budget with strict adherence to quality standards.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Print Department Manager
Indianapolis Signworks
11.2015 - 04.2019
- Provided exceptional customer service, including in-depth product knowledge and technical support for painting projects, resulting in repeat business and a loyal customer base.
- Boosted sales revenue by creating eye-catching promotional displays showcasing popular paint products and color trends.
- Played an integral role in hiring decisions within the department, contributing valuable input on candidate qualifications during interviews.
- Consistently met or exceeded monthly sales quotas by motivating staff through goal-setting exercises and incentive programs.
- Improved department efficiency by streamlining inventory management and ordering processes.
- Oversaw inventory control procedures to minimize shrinkage rates and maximize product availability for customers.
- Developed strong relationships with vendors, resulting in better pricing and delivery schedules for printing products.
- Established a reputation for expert product knowledge among staff members, becoming the go-to resource for complex inquiries or challenges.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Graphics Installer
ER2 Image Group
01.2012 - 10.2015
- Repaired damaged graphics or installed new ones.
- Troubleshot complex graphic installation challenges effectively while maintaining high-quality standards throughout the process.
- Continuously upgraded technical skills with ongoing professional development courses in graphic design software and installation techniques.
- Checked areas for correct materials and specifications.
- Increased customer satisfaction by completing graphic installations in a timely manner.
- Reduced material waste by accurately measuring surfaces prior to cutting and installing graphics.
- Achieved seamless graphics installations by utilizing industry-standard tools and techniques.
- Used [Software] to design graphics and plan installations.
- Assisted in the creation of eye-catching trade show displays that garnered increased booth traffic at industry events.
- Delivered exceptional results by staying up-to-date on industry trends, materials, and best practices for graphics installation.
- Prioritized safety during installations by adhering to proper guidelines when using equipment such as ladders or scaffolding.
- Participated in cross-training initiatives within the company to broaden skillset beyond graphic installations.
- Completed successful vinyl wrap installations for vehicles, increasing brand visibility for clients'' businesses.
- Optimized workflow by collaborating closely with other team members on large-scale projects.
- Collaborated with graphic artists.
- Collaborated with design teams to create visually impactful graphics tailored to client needs.
- Double-checked customer requests and specifications before installations.
- Visited sites before and after installations to inspect quality and operability.
Education
Associate of Arts - Graphic Design
Elgin Community College
Elgin, IL06-2013
Skills
- Operations management
- Staff management
- Quality assurance
- Team collaboration
- Client relationships
- Mentoring and training
- Project management
- New business launch
- Organizational development
- Cost reduction
- Decision-making
- Business management
- Team leadership
- Teamwork and collaboration
- Customer service
- Staff hiring
Interests
Timeline
Managing Director
Mark VII Graphics LLC - DBA GLGraphix
05.2019 - 04.2025
Print Department Manager
Indianapolis Signworks
11.2015 - 04.2019
Graphics Installer
ER2 Image Group
01.2012 - 10.2015
Associate of Arts - Graphic Design
Elgin Community College
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