Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nathan Evangelista

Mayer ,MN

Summary

Determined individual seeking 20-30 hours per week (part time) evenings during the week and availability every other weekend as needed. Track record of providing optimum customer service in an establishment that serves 100 to 300 customers possibly more during busy holidays. Diligent Customer Service professional bringing demonstrated expertise in customer support, task prioritization, and time management. Familiar with diverse courtesy tasks, including moving product, collecting carts, facing aisles of merchandise, and locating items for customers. Proficient in stock management and sales support. Hardworking and passionate job seeker with strong organizational skills eager to join the retail team and work towards achieving company goals.

Overview

4
4
years of professional experience

Work History

Courtesy Clerk

Mackenthun’s Fine Foods
12.2023 - Current
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Assisted with inventory management, ensuring accurate stock levels and timely replenishment of items.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
  • Collaborated with team members to maintain a well-organized and efficient work area.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Contributed to the reduction of waste by properly sorting recyclables, compost, and garbage according to company guidelines.
  • Increased overall efficiency by assisting with price checks and product location inquiries from customers.
  • Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
  • Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
  • Ensured seamless restocking efforts through effective communication between team members regarding inventory levels and replenishment needs.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Collect shopping carts from parking lot daily during work shifts including cleaning and drying soiled and wet carts.
  • Delivered prompt service to prioritize customer needs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Responded proactively and positively to rapid change.
  • Cross-trained and backed up other customer service
  • Cashier experience

Warehouse

Metropolitan Supply
01.2020 - 05.2022
  • Enhanced warehouse efficiency by implementing inventory management systems and automated processes.
  • Streamlined order fulfillment for faster turnaround times by optimizing picking and packing procedures.
  • Reduced product damages with proper handling techniques and training for warehouse staff.
  • Ensured accurate inventory counts through regular audits and meticulous recordkeeping.
  • Maintained a clean and organized work area, contributing to an efficient and safe working environment.
  • Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Established safety protocols for warehouse environment, significantly reducing workplace accidents.

Education

High School Diploma -

Waconia Senior High School
Waconia, MN
06.2024

Skills

  • Customer Service Excellence
  • 110 Wpm Typing Speed
  • Shelf Stocking
  • Cart Collection
  • Goal Setting
  • Computer Literacy
  • Computer Skills
  • Cash Handling
  • Proficient Bagging
  • Attention to Detail
  • Positive Attitude

Accomplishments

I graduated with a Black Belt Status at the Dojo Karate Institute in waconia. Consistently on "B" Honor roll each semester while in high school (currently a Senior).

Timeline

Courtesy Clerk

Mackenthun’s Fine Foods
12.2023 - Current

Warehouse

Metropolitan Supply
01.2020 - 05.2022

High School Diploma -

Waconia Senior High School
Nathan Evangelista