Nathan Federman
Libertyville,IL
Summary
Results-oriented Business Administration graduate with hands-on experience in operations and customer service within a family-owned business. Skilled in team coordination, customer relations, and enhancing operational efficiency. Eager to leverage academic knowledge and practical experience in an entry-level Management or Business Operations role.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
The Board Room
Libertyville, Illinois
08.2024 - Current
- Managed daily restaurant operations and ensured smooth service flow.
- Developed menus in collaboration with the chef to enhance customer experience.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Server Assistant
Il Ritorno
St. Petersburg, Florida
09.2021 - 02.2024
- Welcomed tables with warm hand towels and engaging introductions.
- Coordinated with kitchen staff to ensure timely meal preparation and delivery.
- Responsible for the efficient execution of tasting menus for all tables
- Monitored tables alongside servers to enhance customer satisfaction and service quality.
- Trained new staff on restaurant procedures and service best practices to promote excellence.
Education
Bachelor of Science - Business Administration
St. Petersburg College
Clearwater, FL05-2026
High School Diploma -
Adlai E. Stevenson High School
Lincolnshire, IL05-2018
Skills
- Microsoft Word, Excel, and PowerPoint
- Analytical mindset
- Team collaboration
- Effective communication
- Customer service
- Time management
Internships
PARACHUTE INSURANCE
Parachute Insurance │ Remote Opportunity │ May 2021 - October 2021
- Performed detailed research
- Wrote website ready blogs
- Examined Excel spreedsheets
Timeline
Restaurant Manager
The Board Room
08.2024 - Current
Server Assistant
Il Ritorno
09.2021 - 02.2024
Bachelor of Science - Business Administration
St. Petersburg College
High School Diploma -
Adlai E. Stevenson High School