Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Open To Work

Nathan Fernandez

Miami,Florida

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Customer Service RepresentativeCustomer Service CashierCustomer Care RepresentativeCustomer Sales RepresentativeCashier

Work Type

Full TimePart Time

Location Preference

On-Site
Location: Miami, Florida, US
Open to relocation: No

Salary Range

$17/hr - $1000/hr

Important To Me

Work-life balanceCompany CultureFlexible work hours

Summary

I am a dedicated and disciplined professional with extensive experience at Battle Rig BBQ, handling their transactions through POS systems and providing personalised and welcoming customer service. I continuously look for processes in the workplace that can make work and team collaboration more efficient and positive. I excel with maintaining a patient and calm demeanor when handling customer complaints and issues, prioritizing resolving or de-escalating the conflict first before providing any service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier/Window Attendant

BATTLE RIG BBQ
Pembroke Pines, FL
02.2024 - Current
  • Handled customer transactions efficiently and organized through a POS system.
  • Kept track of items necessary for a complete order such as sauce, utensils, and napkins if needed.
  • Welcomed customers as they'd walk up and encourage them to ask any questions about the menu if needed.
  • Handled cash transactions carefully, making sure to complete the transactions without hiccups or mis-counting.
  • Inquired about ways to streamline order processes and have an efficient service-to-customer experience to other staff.
  • Handled customer complaints calmly and promptly.
  • Identified repeat customers and remembered their orders as to provide a next-level experience at our window.

Education

Bachelor of Arts -

Miami Dade College
Miami, FL

Skills

POS system operations

Cash handling and management

Customer service

Order taking

Time management skills

Conflict resolution

Stress resilience

Professionalism and courtesy

Work ethic and integrity

Patience and empathy

Team collaboration

Certification

Certified Florida Food Service Worker

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Cashier/Window Attendant

BATTLE RIG BBQ
02.2024 - Current

Bachelor of Arts -

Miami Dade College

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