Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathan Ferneding

Cincinnati,OH

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing and market positioning.

Overview

3
3
years of professional experience

Work History

Certified International Specialist

DHL Express
09.2021 - Current
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Package Handler

UPS Customer Center
07.2020 - 09.2021
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Education

Diploma -

Ross High School
Hamilton OH
05.2020

Skills

  • Project Planning
  • Customer Service
  • Decision-Making
  • Good Judgment
  • Interpersonal Relations
  • Team Leadership
  • Teamwork and Collaboration
  • Problem Resolution
  • Documentation and Reporting
  • Training and Development
  • Employee Coaching and Mentoring
  • Computer Skills
  • Staff Training
  • Negotiation
  • Shift Scheduling

Timeline

Certified International Specialist

DHL Express
09.2021 - Current

Package Handler

UPS Customer Center
07.2020 - 09.2021

Diploma -

Ross High School
Nathan Ferneding