Nathan Fokes-El
Retail Associate
Cleveland,OH
Summary
Dynamic and adaptable professional with strong interpersonal skills, honed through experience as a Retail Sales Associate at Discount Drug Mart. Proven ability to enhance customer loyalty and resolve issues effectively, while maintaining accurate inventory levels. Committed to fostering positive environments and delivering exceptional service in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Student Volunteer
Habitat for Humanity
02.2023 - Current
- Worked in team environment to maintain high levels of productivity.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Took and followed detailed directions from others.
- Demonstrated adaptability by quickly adjusting to changing circumstances or unforeseen challenges during volunteer events.
Retail Sales Associate
Discount Drug Mart
08.2024 - 08.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Conducted regular inventory counts, ensuring acuracy of stock levels
- Collaborated with team members to ensure efficient stocking of merchandise
- Operated cash registers with proficiency, processed payments, and handled cash
Education
No Degree - General Studies
James Ford Rhodes Highschool
Cleveland, OH 05.2001 -
Skills
- Interpersonal Skills
- Critical Thinking
- Customer Service
- Effective Communication
- Adaptability
- Time Managment
Timeline
Retail Sales Associate
Discount Drug Mart
08.2024 - 08.2025
Student Volunteer
Habitat for Humanity
02.2023 - Current
No Degree - General Studies
James Ford Rhodes Highschool
05.2001 -
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