Nathan Forshage
Denton,Texas
Summary
Versatile Senior UX Writer/Researcher with a proven track record at CGI, enhancing user experience for major financial and telecom clients. Expert in PROSCI methodology and critical thinking, I excel in transforming complex information into clear, user-centric content. Achieved significant improvements in corporate banking efficiency through innovative solutions and stakeholder collaboration.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior UX Writer/Researcher
CGI
Dallas, TX
01.2021 - Current
- Create UX/UI content for leading financial, biomedical, and telecom companies.
- Design marketing content for a top telecom's national promotional campaigns.
- Interview stakeholders to identify and evaluate pain points, developing solutions to improve mortgage lending and corporate banking efficiency for a top-10 U.S. bank.
- Craft clear, concise, and user-friendly copy for digital interfaces, including websites and mobile applications.
- Present ideas and storyboards to clients.
- Develop themes, characterizations, and psychological analyses to create marketing material.
Teacher/Facilitator/ESL Liaison
Lewisville ISD
Lewisville, TX
01.2016 - 01.2020
- Planned and conducted professional learning with district personnel
- Wrote curriculum for multiple subjects at the secondary level
- Coached middle and high school science teachers at 9 campuses
Science/Social Studies Teacher
Krum ISD
Krum, TX
01.2010 - 01.2016
- Planned curriculum and evaluated course materials for science classes
Education
MA - Professional and Technical Communication
University of North Texas
Denton, TX05.2022
M.Ed. - Science Curriculum and Instruction
University of Texas at Arlington
Arlington, TX05.2016
Bachelor of Arts - Psychology
University of North Texas
Denton, TX05.1994
Skills
- Certified in PROSCI Methodology
- Proficient in Microsoft Office Suite
- Proficient in Confluence
- Jira Issue Tracking
- Clear communication
- Content creation
- Verbal and written communication
- Critical thinking
Websites
Certification
- PROSCI certified change practitioner
References
References available upon request.
Timeline
Senior UX Writer/Researcher
CGI
01.2021 - Current
Teacher/Facilitator/ESL Liaison
Lewisville ISD
01.2016 - 01.2020
Science/Social Studies Teacher
Krum ISD
01.2010 - 01.2016
MA - Professional and Technical Communication
University of North Texas
M.Ed. - Science Curriculum and Instruction
University of Texas at Arlington
Bachelor of Arts - Psychology
University of North Texas
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