Nathan Fortney
Elkins
Summary
Dynamic educator and IT professional with a proven track record at Charleston Area Medical Center and Alderson Broaddus University, enhancing student success and streamlining operations. Expert in curriculum planning and software integration, including proficiency in Adobe Creative Cloud, Articulate 360 and Learning Management Systems. Demonstrated ability to improve course quality and operational efficiency, showcasing exceptional problem-solving and organizational skills.
Overview
23
23
years of professional experience
Work History
LMS Administrator
Charleston Area Medical Center
06.2022 - Current
- Supported project planning team to promptly address hardware and software problems and network emergencies.
- Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
- Recommended development of plans for systems development and operations.
- Assisted IT staff on troubleshooting issues and closing calls.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Diagnosed and resolved hardware and software issues.
Adjunct Professor
Alderson Broaddus University
08.2017 - 09.2023
- Taught Communication, Design, Computer Technology courses, providing instruction to up to 40 undergraduate students.
- Enhanced student comprehension by employing diverse teaching methods and incorporating multimedia resources.
- Developed curriculum standards, lesson plans and syllabi.
- Improved overall course quality through the implementation of regular evaluations, incorporating student feedback into future improvements.
- Adapted course materials to accommodate diverse learning styles, resulting in notably higher student satisfaction rates.
- Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Strengthened critical thinking skills in students through the incorporation of problem-based learning activities.
Director of Instructional Design
Alderson Broaddus University
08.2017 - 09.2022
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Drafted and distributed reports to assist board members with critical business decisions.
- Selected favorable filming locations and attained required permits to support shoot schedule.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Scheduled intern/workstudy for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
Health and Human Resources Senior
West Virginia Department Of Health And Human Resources
05.2006 - 12.2017
- Taught statewide new hire and worker refresh courses for benefit programs including but not limited to: SNAP, Medicaid, ACA, TANF, and State of WV specific programs
- Developed Online Courses dealing with these programs
- Numerous State, Local, and National conference presentations
- Spearheaded efforts to modernize materials and teaching methods
Technical Trainer
Southern West Virginia Community And Technical College
01.2015 - 10.2015
- Maintained detailed records of employee progress throughout training programs, allowing managers to easily track improvements over time.
- Provided ongoing support for alumni of technical training programs, answering questions or offering additional resources when needed.
- Conducted thorough needs assessments to identify areas for improvement in training materials and methods.
- Enhanced employee technical skills by developing comprehensive training modules and hands-on workshops.
- Created courseware using online learning management system tool and various graphics and multimedia software programs.
- Streamlined company-wide onboarding process with the development of an easy-to-follow technical orientation program.
- Blended traditional learning approaches with existing and new technologies and used variety of learning tools to create and deliver learning programs that produced results.
Economic Service Worker
West Virginia Department Of Health And Human Resources
10.2001 - 05.2006
- Assisted individuals and families in applying for and retaining health coverage by collecting required and accurate personal and demographic information.
- Performed eligibility assistance, case management referrals and economic eligibility reviews.
- Helped applicants in completing program applications and other paperwork.
- Interviewed clients or authorized representatives to gather information while determining eligibility for economic help.
- Obtained, verified and calculated income and resources to determine client's financial eligibility.
Education
Master of Science - Information Technology Administration
Alderson Broaddus University
Philippi, WV08.2022
Master of Science - Marketing Communication
West Virginia University
Morgantown, WV05.2005
Bachelor of Arts - Communications
Davis And Elkins College
Elkins05.2001
Skills
- Performance Tracking
- Course Management
- Curriculum Planning
- Software integration
- Proficient in Captivate
- Proficient in Adobe Creative Cloud Suite
- Proficient in Microsoft Word, PowerPoint, Excel, Sharepoint and others
- Proficient in Articulate 360
- Proficient in Articulate Rise
- Proficient in Multiple Learning Management Systems
Timeline
LMS Administrator
Charleston Area Medical Center
06.2022 - Current
Adjunct Professor
Alderson Broaddus University
08.2017 - 09.2023
Director of Instructional Design
Alderson Broaddus University
08.2017 - 09.2022
Technical Trainer
Southern West Virginia Community And Technical College
01.2015 - 10.2015
Health and Human Resources Senior
West Virginia Department Of Health And Human Resources
05.2006 - 12.2017
Economic Service Worker
West Virginia Department Of Health And Human Resources
10.2001 - 05.2006
Master of Science - Information Technology Administration
Alderson Broaddus University
Master of Science - Marketing Communication
West Virginia University
Bachelor of Arts - Communications
Davis And Elkins College
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