Nathan Frank
Weeki Wachee,FL
Summary
Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.
Overview
9
9
years of professional experience
Work History
Server Administrator/Community Manager
Super Plastic
08.2021 - 05.2023
- Maintain Clients Backend on their Discord Server preventing server hacks.
- Updating security measures for the safety of Clients Audience.
- Designing the layout for the entire server.
- Suggest Ideas for the cryptocurrency division of the company.
- Host Community Events & Challenges to engage our Clients audience.
- Host Voice Recorded Staged Interviews with Co-Founders Of The Company & Artists Collaborations.
- Host Product Raffles for VIP Members.
- Host Twitter Spaces.
- Hand Select the entire Moderator Squad from dedicated volunteers.
- Ban/Revoke Access to any suspicious users/hackers that join the server within 5 minutes of vulgar behavior/and/or hosting virus filled links.
- Maintaining A Safe Space for a dedicated community of like minded individuals.
Cashier
Dollar General
03.2019 - 04.2021
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Cashier Floor Supervisor
7 11
02.2017 - 11.2019
- Ring Up Customers.
- Clean The Store.
- Count Drawer at the end of the shift and record the data.
Ulta
Customer Service Representative
01.2017 - 02.2017
- Answered Customers via Phone to fix orders
- Help Customers with Ongoing Promotions
- Fix any errors on old orders in the system
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
Sand-which Artist
SUBWAY®Restaurants
03.2015 - 01.2017
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
- Increased speed of service through effective multitasking and time management skills.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Executed sandwich artistry duties with very low occurrence of errors.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Crew Member
Mcdonalds, PDI FOODS
02.2014 - 01.2015
- Ran Cashier
- Ran Drive-Thru
- Cleaned Restrooms
- Cleaned Dining Area
- Cleaned Ice Cream Machine
- Stocked Fountain Drink Items
Education
High School Diploma -
Glen Burnie High School
Glen Burnie, MDSkills
- Network repairs and maintenance
- Firewall Management
- Workstation Maintenance
- Disaster Recovery
- Server Virtualization
- Project Management
- Team Collaboration
- System Security
- Network systems installation
- Virus Protection
- Performance Improvements
- Hardware knowledge
- Technical Support
- User Management
- Wireless Networking
- Remote Access
- Incident Management
- Server Migration
- Cloud Management
- Experience with Discord Servers
Timeline
Server Administrator/Community Manager
Super Plastic
08.2021 - 05.2023
Cashier
Dollar General
03.2019 - 04.2021
Cashier Floor Supervisor
7 11
02.2017 - 11.2019
Ulta
Customer Service Representative
01.2017 - 02.2017
Sand-which Artist
SUBWAY®Restaurants
03.2015 - 01.2017
Crew Member
Mcdonalds, PDI FOODS
02.2014 - 01.2015
High School Diploma -
Glen Burnie High School
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