Professional Summary
Overview
Work History
Education
Skills
Timeline

Nathan Gainer

Walmart Spark
Zanesville,OH
8
Years of experience

Knowledgeable Customer Service Representative with strong background in providing compassionate and tailored care to individuals. Known for achieving positive outcomes through personalized care plans and effective communication. Demonstrated proficiency in patient assessment and problem-solving, ensuring high-quality support and satisfaction.

Work History

Cat Care Specialist

1 Year 2 Months
Chatty Cat Cafe | 05.2025 - Current
  • Ensure the cleanliness of the cat lounge and other cat habitation areas. Process adoption paperwork. Assist customers with questions about cats available for adoption.

Delivery Driver

4 Years 5 Months
Walmart Spark | 02.2022 - Current
  • Delivered products efficiently, ensuring timely arrival at customer locations.
  • Optimized delivery routes to enhance efficiency and reduce fuel consumption.

Pse Clerk/Rural Carrier Associate

1 Year 3 Months
United States Postal Service | 06.2023 - 09.2024
  • Processed incoming and outgoing mail efficiently, ensuring timely delivery to customers.
  • Managed customer inquiries and complaints, enhancing overall service satisfaction.
  • Coordinated with team members to streamline workflow during peak mailing periods.

Courtesy Clerk

1 Year 5 Months
Kroger | 04.2020 - 09.2021
  • Assisted customers with inquiries and product location to enhance shopping experience.
  • Maintained cleanliness and organization of store areas to ensure compliance with health standards.

Crew Member

1 Year 7 Months
McDonald's | 08.2018 - 03.2020
  • Operated point-of-sale systems accurately, ensuring smooth transactions and financial accountability.
  • Monitored inventory levels, restocked supplies, and communicated needs to management proactively.
  • Worked front counter, drive-thru and other areas.

Education

Property & Casualty - Insurance

Kaplan Financial Education | Remote | 06-2026

High School Diploma

Maysville Local School District | Zanesville, Ohio

Skills

Data entry proficiency
Care coordination
Computer literate
Client assessment
Problem-solving
Time management
Team collaboration
Social interaction
Record Keeping

Timeline

Cat Care Specialist

Chatty Cat Cafe
05.2025 - CurrentRead More

Pse Clerk/Rural Carrier Associate

United States Postal Service
06.2023 - 09.2024Read More

Delivery Driver

Walmart Spark
02.2022 - CurrentRead More

Courtesy Clerk

Kroger
04.2020 - 09.2021Read More

Crew Member

McDonald's
08.2018 - 03.2020Read More

Maysville Local School District

High School Diploma
Read More

Kaplan Financial Education

Property & Casualty from Insurance
Read More
Nathan Gainer