Nathan Galay
Part-time Barista / Trainer
Colorado Springs,CO
Summary
Recent high school graduate with a track record of academic excellence looking for part-time work and internship. Intends to develop professional work experience utilizing excellent communication and time management skills.
Dedicated and hardworking individual transitioning from customer-focused roles into software development. Known for strong problem-solving skills, adaptability, and a commitment to continuous improvement. Currently building technical experience through self-study and hands-on projects, with a focus on writing clean, efficient code and learning industry best practices. Eager to contribute to a collaborative engineering team and grow as a developer.
Overview
3
3
years of professional experience
4048
4048
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Barista Trainer
Paris Bahn Mi
04.2024 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Promoted upselling techniques among baristas for increased sales of food items and specialty drinks.
- Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
- Handled cash and processed payments accurately to avoid errors.
Coaching Assistant
Play It Now Sports
11.2022 - 12.2022
- Aided in developing athletes at varying levels from beginner to elite.
- Observed health and safety guidelines and protocols during practice sessions and game to help players avoid injuries.
- Created and coordinated age-appropriate enrichment activities to drive social, emotional, and intellectual development.
- Supervised children and participated with children in activities.
Education
High School Diploma -
Rampart High School
Colorado Springs, CO05.2023
Computer Science Major - Cyber Security
University of Colorado
Colorado Springs, CO05-2027
Skills
- Critical Thinking
- Team Management
- Planning & organizing
- People Skills
- Team Building
- Research Skills
- Customer Service
- Elementary Version Control using GitHub
- Operating Systems: Basic understanding of Linux
- Data Structures & Algorithms: understanding of arrays, linked lists, trees, sorting, etc
- Programming Languages: Comfortable in Python, Java, and C
- IDE usage skills: Comfortable in Eclipse and PyCharm
Activities
- Honor roll, 2019 - 2023
- Dean’s list, 2020 - 2023
- Principal Merit's Award, 2023
- Rampart High School Graduate, 2023
- Rampart Student Council, 2023
Accomplishments
- Trained total of 4 staff members.
- Memorized ingredients and recipes for 20+ specialty drinks.
- Proactively managed customer complaints, ensuring resolution and preserving long-term loyalty.
- Skilled at upselling weekend specials to enhance customer experience and drive higher revenue.
- Managed inventory and restocked supplies, minimizing waste and ensuring smooth daily operations.
- Handles cash register and balanced daily sales reports accurately at the end of shifts.
Certification
On-the-job barista training in drink preparation and customer service
Timeline
SOC tier 1 analyst
05-2025
On-the-job barista training in drink preparation and customer service
07-2024
Barista Trainer
Paris Bahn Mi
04.2024 - Current
Coaching Assistant
Play It Now Sports
11.2022 - 12.2022
High School Diploma -
Rampart High School
Computer Science Major - Cyber Security
University of Colorado
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