Results-driven salesperson with a strong focus on teamwork and customer engagement. Proven ability to build trust and foster long-term relationships with clients. Background includes juvenile supervision, crisis intervention, conflict resolution, and law enforcement, enhancing communication and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Digital Sales Entrepreneur
GallowayLife LLC
05.2021 - Current
Created and marketed digital products to enhance sales and brand visibility.
Managed online store operations, including product creation, listings, and customer engagement.
Promoted brand through targeted marketing strategies to increase customer reach.
Juvenile Supervision Officer
Collin County Juvenile Detention Center
McKinney, TX
11.2022 - 10.2023
Expertly employed crisis intervention and conflict resolution skills to de-escalate volatile situations and ensure the safety and well-being of at-risk juveniles.
Managed and mediated conflicts between juveniles, diffusing tense situations through effective communication and proactive interventions.
Developed and implemented programs focused on conflict resolution and anger management to equip juveniles with essential life skills and strategies for managing interpersonal disputes.
Utilized effective counseling techniques to mentor and guide juveniles, fostering a positive and supportive environment for personal growth and rehabilitation.
Collaborated with multidisciplinary teams to assess and address the specific needs of each juvenile, ensuring personalized care and effective intervention strategies.
Director of Operations
Pursuance
Savannah, GA
03.2019 - 02.2020
Achieved a 137% increase in sales quota by augmenting sales leads and executing tactical sales plans.
Opened a new regional office and led daily meetings to impact employees.
Scrutinized applications, directed interviews, and recruited top talent to attain profitable results.
Built strong rapport by representing a Fortune 100 organization with high-level dedication and commitment toward work excellence.
Account Manager
New Acquisitions
Atlanta, GA
06.2017 - 03.2019
Acquired a new customer base for Fortune 100 companies and maintained relationships with those customers.
Developed a highly profitable pipeline based on multiple sales penetration techniques.
Identified and qualified customer needs, developed sales strategies, and negotiated and closed profitable sales.
Fostered performance of the company by providing training to three to five team members on gaining market share and strengthening product image through high-level selling approaches.
Site Manager
Southern Protection Agency
Atlanta, GA
06.2014 - 06.2017
Duties included shoplifter apprehension, routine checks, hiring, site permit verification, and employee and merchandise security.
Conducted specialized training in suspect apprehension and customer safety for over 100 employees.
Received appreciation from senior management and was promoted to site manager.
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