Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nathan Goens

Greencastle

Summary

Dynamic General Manager with a proven track record at KFC Restaurant, excelling in operations management and team leadership. Enhanced sales through strategic initiatives and effective training programs, fostering a high-performance culture. Skilled in relationship building and problem resolution, driving efficiency and customer satisfaction while ensuring compliance with health regulations.

Diligent Skilled Labor with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.

Dedicated Material Handler with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

General Manager

KFC Restaurant
10.2022 - 01.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
  • Purchased adequate quantities of food, beverages, equipment, and supplies.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.
  • Ensured compliance with health and safety regulations, maintaining safe environment for both staff and customers.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Warehouse Worker

Walmart Distribution
12.2020 - 08.2022
  • Loaded, unloaded, and moved material to and from storage and production areas. Consistently lifted materials weighing as much as 80+ pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Helped train new employees in safe practices and warehouse procedures.

Well Driller

Scobee Well Drilling
03.2016 - 11.2020
  • Contributed to cost reduction efforts by identifying opportunities for process improvements and implementing more efficient techniques.
  • Mentored junior staff to develop their technical skills, problem-solving capabilities, and understanding of the well-drilling industry.
  • Streamlined work processes by effectively managing personnel, equipment, and resources on job sites.
  • Ensured timely completion of projects through meticulous scheduling and prioritization of tasks based on client needs and deadlines.
  • Conducted risk assessments prior to drilling activities for proactive hazard identification and prevention measures implementation.
  • Increased drilling efficiency by implementing precise drilling techniques and optimizing equipment use.
  • Assisted in the development of comprehensive project proposals that detailed scope, budget, timelines, risks, and benefits to secure contracts successfully.
  • Developed strong relationships with clients by maintaining open communication channels throughout the project lifecycle.
  • Monitored drilling operations and machines.
  • Coordinated and managed all rig moving operations
  • Operated various earth-drilling machinery such as hydraulic and pneumatic drills, rotary drills and jackhammers.

Education

High School Diploma -

Greencastle High School
Greencastle, IN
05-2008

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Time management
  • Staff management
  • Team leadership
  • Training and development
  • Relationship building
  • Effective leader
  • Customer relations
  • Deadline oriented
  • Quality management

Certification

  • Serve Safe [Current] [Anywhere]
  • Certified [Forklift Operator][Walmart-Distribution]
  • Overhead Crane Operator [Heartland Automotive]
  • Certified Drill Operator [Scobee Well Drilling]

Timeline

General Manager

KFC Restaurant
10.2022 - 01.2024

Warehouse Worker

Walmart Distribution
12.2020 - 08.2022

Well Driller

Scobee Well Drilling
03.2016 - 11.2020

High School Diploma -

Greencastle High School

Similar Profiles

CREATE PROFILE
Nathan Goens