I focused on procurement and operations with over seven years of success designing customer-oriented programs and developing high-performing service-oriented teams. I was accomplished in working with organizational leaders to establish business goals and devise strategies driving revenue generation and business growth. I have a proven track record in creating scalable customer service operations infrastructures and leveraging social media to nurture customer relationships. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.