Summary
Overview
Work History
Skills
Career Overview
Accomplishments
Personal Information
Timeline
Generic

NATHAN GOSS

PROJECT MANAGER/OPERATIONS COORDINATOR
Huntington Beach,CA

Summary

Experienced Construction Manager with a demonstrated history of working in the retail/fuel/QSR industry. Skilled in Communication, Business Development, Corporate Communications, Construction, and Project Management. Capable of excelling in multi-unit franchise and corporate store environments.

Professional with proven expertise in managing construction projects from inception to completion, ensuring safety, quality, and efficiency. Strong emphasis on team collaboration, driving project timelines, and adapting to shifting priorities. Skilled in budget management, vendor negotiations, and regulatory compliance. Known for effective leadership, problem-solving abilities, and delivering results that meet organizational goals.

Overview

21
21
years of professional experience

Work History

Western Regional Construction Manager

Inspire Brands Inc.
11.2022 - Current
  • Developed strong relationships with clients, resulting in increased customer satisfaction and repeat business opportunities.
  • Utilized advanced project management software tools to track progress, manage budgets, and facilitate communication among team members and stakeholders.
  • Achieved on-time completion of multiple projects by establishing clear deadlines and holding team members accountable for meeting milestones.
  • Implemented rigorous quality control procedures throughout each project phase to maintain high levels of
  • Collaborated with cross-functional teams to ensure successful delivery of high-quality construction projects within budget and timeline constraints.

Senior Construction Project Manager

7 Eleven Corporation
01.2019 - 01.2022
  • Project Management, Monitoring & Reporting
  • On-Site Inspections and Oversight of New Store Construction
  • Accountable for Pre-Construction, Construction, and Post-Construction Phases of projects assigned, coordinating resources of Preferred Developers/Contractors, specialty vendors, and internal departments through SEI Project Management Systems; accountable for accuracy and integrity of project time, cost, and quality reporting data

Business Consultant

7 Eleven Corporation
01.2009 - 01.2019
  • Creating, planning, designing, sourcing, organization, estimating, managing resources and staff, tracking and controlling products, ensuring quality and vendor relations, analyzed sales and key metrics to identify business opportunities

Customer Care Consultant

Larry H. Parker
01.2007 - 01.2009
  • Brought in to evaluate and manage client call flow
  • Created a more efficient process for customer care representatives to handle a high volume of client phone inquiries

Operations manager/Sales

Excel Group
01.2004 - 01.2007
  • Manage sales group, distribute leads for prime and subprime loans
  • Proactively monitor pipelines to ensure timely funding and processing

Skills

Effective Team Leader

Career Overview


  • Experienced Inspire Brands Construction Manager, 11/1/22, Present, with a strong track record in client relations, project management, and quality control. Skilled in budget management, scheduling, and team coordination to ensure on-time, high-quality project delivery within budget.
  • Senior Construction Project Manager, 7 Eleven Corporation, 01/01/19, 12/31/22, Project Management, Monitoring & Reporting, On-Site Inspections and Oversight of New Store Construction, Accountable for Pre-Construction, Construction, and Post-Construction Phases of projects assigned.
  • Business Consultant, 7 Eleven Corporation, 01/01/09, 12/31/19, Creating, planning, designing, sourcing, organization, estimating, managing resources and staff., Tracking and controlling products, ensuring quality and vendor relations.
  • Customer Care Consultant, Larry H. Parker, 01/01/07, 12/31/09, Brought in to evaluate and manage client call flow., Created a more efficient process for customer care representatives.
  • Operations Manager/Sales, Excel Group, 01/01/04, 12/31/07, Manage sales group, distribute leads for prime and subprime loans., Proactively monitor pipelines to ensure timely funding and processing.

Accomplishments

  • Managed a business unit that annualized approximately $50 to $100 million.
  • Increased growth in new construction, built to suit/tenant improvement by 20% annually.
  • Develop and implement systems to monitor, audit and improve the quantity and quality of sales activities by call center associates and management team members.
  • Opened lucrative new market for National Medical Discount Provider.
  • Lead a team to launch retail delivery system. National installation of the 7 Now program which provide home delivery through the 7 Elven mobile application.
  • Exceeded controllable earnings budget. Largest growth in controllable earnings for a territory.
  • Key member of the transition team during the Cingular Wireless Purchase of AT&T Wireless.
  • Revitalized a failing mortgage Brokerage firm.
  • Brought Family Care Inc. enrollment center from its infancy to a profitable call center.

Personal Information

Total Experience: Experienced Construction Manager with a demonstrated history of working in the retail/fuel/QSR industry. Skilled in Communication, Business Development, Corporate Communications, Construction, and Project Management. Capable of excelling in multi-unit franchise and corporate store environments.

Timeline

Western Regional Construction Manager

Inspire Brands Inc.
11.2022 - Current

Senior Construction Project Manager

7 Eleven Corporation
01.2019 - 01.2022

Business Consultant

7 Eleven Corporation
01.2009 - 01.2019

Customer Care Consultant

Larry H. Parker
01.2007 - 01.2009

Operations manager/Sales

Excel Group
01.2004 - 01.2007
NATHAN GOSSPROJECT MANAGER/OPERATIONS COORDINATOR