Nathan Greenawalt
Prattville,AL
Summary
Accomplished Training and Talent Management Professional with expertise in enhancing team performance and individual growth. Developed targeted training programs that increase engagement and productivity. Identified talent needs and implemented coaching strategies that drive measurable improvements. Focused on cultivating a culture of continuous learning and effective performance analysis.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Talent Development Manager
Chick Fil A
Prattville, Alabama
01.2019 - Current
- Developed training programs for team members to enhance service skills.
- Collaborated with management to identify talent development needs.
- Supported employee engagement initiatives to strengthen workplace culture.
- Analyzed training effectiveness and adjusted programs accordingly.
- Mentored team leaders to enhance their coaching and feedback skills.
- Partnered with Human Resources to ensure that all Talent Development initiatives are aligned with organizational goals.
Opening Cashier
Panera Bread
Prattville, Alabama
09.2022 - 05.2023
- Maintained cleanliness and organization of front counter and dining area.
- Operated cash register and processed customer transactions efficiently.
- Provided exceptional customer service and resolved inquiries promptly.
Shift Leader
O'Charley's Restaurant & Bar
Prattville, Alabama
11.2018 - 05.2021
- Supervised team during busy shifts, ensuring smooth service and guest satisfaction.
- Trained new staff on restaurant policies and best service practices.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Resolved customer complaints promptly and professionally.
- Enforced health and safety standards to ensure compliance in food handling.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
Bachelor of Science - Physical Therapy Assistant
South University
Montgomery AL 04.2021 - 01.2023
Skills
- Talent management
- Learning development
- Employee training
- Performance analysis
- Engagement strategies
- Organizational development
- Customer relationship management
- Team leadership
- Coaching and mentoring
- Analytical thinking
- Conflict resolution
- Multitasking capacity
- Data entry
Languages
Hungarian
Professional
Timeline
Opening Cashier
Panera Bread
09.2022 - 05.2023
Bachelor of Science - Physical Therapy Assistant
South University
04.2021 - 01.2023
Talent Development Manager
Chick Fil A
01.2019 - Current
Shift Leader
O'Charley's Restaurant & Bar
11.2018 - 05.2021