Nathan Harper
Gloucester,VA
Summary
I am a people-centric individual who prides myself on helping others in all aspects of work and personal life. I'm known to build rapport with people quickly, and to set others at ease, to foster open communication in various situations. I am a detail-oriented individual who gives my absolute best to every task at hand.
Overview
16
16
years of professional experience
Work History
Substitute Teacher, K-12
Gloucester County Public Schools
Gloucester, VA
09.2023 - Current
- Maintained accurate records of student attendance, grades, and behavior reports.
- Monitored classrooms, ensuring that all students were safe and adhering to school rules.
- Provided guidance to struggling learners by offering alternative methods of instruction.
- Created an atmosphere conducive to learning by displaying enthusiasm for teaching subjects.
- Assisted with classroom instruction, following lesson plans and providing additional support to students.
- Provided classroom instruction outlined in teacher's lesson plans.
- Addressed individual student needs and accommodated learning differences.
- Fostered a positive learning environment that promoted mutual respect.
- Implemented conflict resolution strategies to manage student disputes.
- Managed classroom environments to ensure a safe and productive learning experience.
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Assisted struggling students with classroom assignments with one-on-one tutoring.
Process Improvement Analyst
Huntington Ingalls Industries-Newport News Shipbuilding
Newport News, VA
01.2020 - 05.2022
- I was on call to answer the landline and work cell phone to provide trades with customer service support regarding technology needs on the job.
- Created action plans to improve operational efficiency and effectiveness.
- Developed metrics to measure the success of process improvements.
- Worked with Bell Tech contractors and submitted work order requests for the technology needs of hourly workers.
- I provided on-site customer service support for trades. I would go and talk about services in person, so workers could get their job done.
- Facilitated meetings with key stakeholders to discuss potential issues that could arise during the project's execution phase.
- Provided training on new processes to ensure successful implementation across departments.
- Communicated regularly with senior management about progress on ongoing projects.
- Prepared detailed reports regarding findings from process improvement projects, including recommendations for changes or enhancements.
Administrative Generalist 3
Huntington Ingalls Industries-Newport News Shipbuilding
Newport News, VA
10.2009 - 12.2019
- Developed presentations using Microsoft PowerPoint for management review.
- Answered incoming calls and routed to appropriate personnel.
- Prepared letters, memos, emails and reports for internal distribution.
- Managed office supply inventory, placing orders as needed.
- Provided administrative support to department managers and supervisors.
- Processed invoices, purchase orders, expense reports, credit card statements and other accounting documents.
- Created spreadsheets using Microsoft Excel to track data accurately.
- Delivered exceptional customer service through direct communication with clients and team members.
- Performed office automation duties using email, desktop publishing and spreadsheets.
- Wrote email messages, memos, and business letters for management and proofread documentation to provide error-free correspondence.
- Provided training and orientation for new staff on office procedures and policies.
- Liaised with departmental and corporate officials to ensure smooth office operations.
- Entered data into various software programs with high accuracy.
Education
Bachelor of Science - Business Management
Old Dominion University
Norfolk, VA05-2008
Skills
- Customer service quickly builds rapport with individuals
- Proficient in Microsoft Word, PowerPoint, and Excel
- Skilled in Google Drive processes, creating spreadsheets, and documents
- Time management
- Team collaboration
- Data analysis
Timeline
Substitute Teacher, K-12
Gloucester County Public Schools
09.2023 - Current
Process Improvement Analyst
Huntington Ingalls Industries-Newport News Shipbuilding
01.2020 - 05.2022
Administrative Generalist 3
Huntington Ingalls Industries-Newport News Shipbuilding
10.2009 - 12.2019
Bachelor of Science - Business Management
Old Dominion University
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