Nathan Hatfield
Rancho Cordova
Summary
Personable and driven, excelling in fast-paced environments with passion for customer interaction and satisfaction. Knowledgeable about sales techniques and customer service principles, bringing strong communication and problem-solving skills. Committed to driving impactful results and cultivating lasting customer relationships.
Overview
3
3
years of professional experience
Work History
Customer Sales Associate
Lowe's
01.2022 - 10.2024
- Experienced and efficient in handling customers needs and inquiries in a fast paced and changing retail environment.
- Department lead and mentor amongst team members and management.
- Gave input on needed inventory and worked with important clientele for the maximization of future sales.
- Enhanced customer retention rates by following up on purchases, offering support, and recommending future products based on their preferences.
Business Analyst
Intel
05.2024 - 09.2024
- Analyzed business processes to identify areas for improvement and efficiency enhancement in SMG Operations.
- Collaborated with cross-functional teams to gather requirements and translate them into actionable insights through data processing and customer management.
- Used tools such as Microsoft Excel, Power BI, and Generative AI to forecast and determine inventory management for Intel's distributors.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Education
Bachelor of Science - Business Analytics
Sacramento State
Sacramento, CA12-2025
Skills
- Proficient with the use of Microsoft Excel, PowerPoint, Word, and Office
- A leader who demonstrates strong communication skills
- Efficient with quick problem solving skills
- Experienced in forecasting needed inventory
- Easy to work with others and team oriented
- Ability to organize data and analyze it for results
- Able to adapt and overcome tough and unforeseen situations
Timeline
Business Analyst
Intel
05.2024 - 09.2024
Customer Sales Associate
Lowe's
01.2022 - 10.2024
Bachelor of Science - Business Analytics
Sacramento State
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