Nathan Hawkenson
Superior
Summary
Dynamic HVAC Technician with extensive experience at General Heating & Cooling, specializing in new system installations and residential customer support. Proven ability to troubleshoot and repair complex HVAC systems, enhancing efficiency and longevity. Skilled in duct sizing and design, with a strong commitment to customer satisfaction and effective communication.
Overview
24
24
years of professional experience
Work History
HVAC Technician
General Heating & Cooling
08.2020 - 01.2025
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Traveled to job sites for both scheduled and emergency appointments.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
- Filled out detailed work orders for each job completed.
- Calibrated equipment to achieve maximum efficiency.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
- Performed routine maintenance on heating systems.
Garage Door Technician
Great Lakes Door
06.2013 - 08.2020
- Installed doors, door frames, steel rolling curtains or electric door openers using power tools, hand tools and electronic test equipment.
- Updated daily logs with hours and materials used.
- Adjusted doors to open or close with correct amount of effort and made simple adjustments to electric openers.
- Completed required paperwork such as work orders according to services performed or required.
HVAC Technician
Duluth Sheet Metal
09.2000 - 05.2012
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Repaired and replaced motors, bearings and belts.
- Investigated major malfunctions and breakdowns of heating systems and used troubleshooting to determine causes.
Education
Sheet Metal Technician/HVAC TECH -
WITC/Lake Superior College
Superior, WI 01-2004
High School Diploma -
Superior High School
Superior, WI 05-1988
Skills
- New system installation
- Residential customer support
- Ventilation
- Duct sizing and design
- Certified HVAC technician
Timeline
HVAC Technician
General Heating & Cooling
08.2020 - 01.2025
Garage Door Technician
Great Lakes Door
06.2013 - 08.2020
HVAC Technician
Duluth Sheet Metal
09.2000 - 05.2012
Sheet Metal Technician/HVAC TECH -
WITC/Lake Superior College
High School Diploma -
Superior High School
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