Nathan Hayes
Pleasant Grove,UT
Summary
Care-focused Phlebotomist bringing 10 year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Audio/Video Engineer
REAL Luxury Design
02.2025 - Current
- Tested and verified video network performance, reporting operational variances to appropriate engineering personnel.
- Managed video endpoints for unified communications networks, providing consistent video conferencing performance.
- Monitored video availability metrics, confirming uptime performance figures met with prescribed standards.
- Developed IP distribution technologies such as codecs, compression techniques and other tools.
Freelance Developer
LonePeak Radio
01.2020 - Current
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Designed customized solutions for proposals to potential customers.
- Participated in software field testing to verify performance of developed projects.
- Updated old code bases to modern development standards, improving functionality.
LifeFlight Operational Controller
Intermountain Health
02.2018 - 03.2024
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Strengthened communication skills through regular interactions with others.
Phlebotomist
Intermountain Health
02.2019 - 02.2023
- Packaged and shipped specimens to central lab daily.
- Organized daily work based on collection priority.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Centrifuged blood samples as outlined in clinical protocols.
- Addressed questions and concerns to educate patients on collection process and procedures.
Phlebotomist
ARUP
10.2016 - 01.2019
- Used personal protective equipment correctly to protect coworkers and patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Education
Bachelor of Science - Aviation
Utah Valley University
Orem, UT05-2028
Skills
- Full Stack Expertise: Proficient in modern front-end and back-end frameworks, database design, API integrations, and scalable web services
- SwiftUI & iOS/macOS Development: Crafting polished user interfaces with native SwiftUI, integrated with live data streams, cloud backends, and real-time system controls
- Embedded & Microcontroller Systems: Skilled in programming ESP32/ESP8266, Raspberry Pi, Arduino, and ARM platforms for telemetry, RF control, and sensor integration
- Linux & Networking: Experienced in shell scripting, system services, network protocol debugging, and building resilient Linux environments for streaming, automation, and infrastructure control
- Adaptive Learning & Innovation: Continuously learning new tools and frameworks, adapting rapidly to solve challenges across hardware, software, and systems integration
- Experienced in blood collection methods
- Expert and highly skilled in blood collection
- Technical troubleshooting
- Regulatory compliance
Certification
- Licensed Amateur Radio Operator
- Licensed Commercial Pilot w/Instrument Rating
- EMT/IV Technician/Phlebotomist
Timeline
Audio/Video Engineer
REAL Luxury Design
02.2025 - Current
Freelance Developer
LonePeak Radio
01.2020 - Current
Phlebotomist
Intermountain Health
02.2019 - 02.2023
LifeFlight Operational Controller
Intermountain Health
02.2018 - 03.2024
Phlebotomist
ARUP
10.2016 - 01.2019
Bachelor of Science - Aviation
Utah Valley University
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