Nathan Hernandez
Forest Grove,OR
Summary
Proactive Billing and Collections Specialist with extensive experience in audit preparation, financial reporting, and process improvement. Skilled in enhancing collections efficiency, negotiating payment arrangements, and ensuring regulatory compliance. Bringing strong analytical abilities and a proven track record of improving billing accuracy and streamlining processes.
Overview
13
13
years of professional experience
Work History
Billing and Collections Specialist
ProLanguage Interpreters
05.2022 - Current
- Assisted in audit preparation, providing necessary documentation for thorough review of financial activities.
- Prepared detailed reports on account activity for management review, identifying areas for improvement or concern.
- Identified opportunities for process improvements, suggesting changes that led to increased efficiency in the billing department.
- Enhanced collections efficiency with prompt follow-ups and clear communication with clients.
- Negotiated payment arrangements with delinquent clients, establishing mutually beneficial terms while minimizing losses.
- Analyzed aging reports to identify trends in late payments and develop targeted collection efforts.
- Ensured compliance with regulatory guidelines by staying current on industry standards and adapting practices accordingly.
- Improved billing accuracy by diligently reviewing and verifying invoice data.
- Streamlined the billing process, reducing errors and increasing overall productivity.
Carpenter and Skilled Laborer
JW & Associates
01.2012 - 05.2022
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Read and interpreted blueprints to follow specifications of projects.
- Followed established job site safety regulations and maintained safe and clean work area.
- Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project''s duration.
- Planned and executed work with proper tools and materials to maximize productivity.
- Contributed to successful completion of residential and commercial projects by skillfully installing cabinetry, doors, windows, and flooring materials.
- Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
- Measured materials to determine sizes and quantity required for construction project.
- Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
- Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
- Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
- Delivered exceptional customer service by addressing client concerns promptly and professionally while keeping them informed of project progress.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Enhanced client satisfaction by consistently meeting project deadlines and maintaining high-quality craftsmanship in all carpentry work.
- Inspected job sites to identify potential hazards and establish protection and safety standards.
- Measured, drilled and sawed materials to perform successful home improvements.
- Assisted in site preparation and cleanup activities to ensure efficient project workflow and minimize disruptions for clients or other construction teams.
- Increased safety on job sites by diligently following industry best practices and OSHA guidelines during all carpentry tasks.
- Strengthened team collaboration through effective communication and problem-solving skills during complex carpentry projects.
- Collaborated with other construction workers to coordinate projects and streamline process.
- Expanded professional knowledge base by staying current on industry developments, new materials, and innovative carpentry techniques.
- Streamlined project timelines by quickly adapting to changing client needs or design specifications while maintaining quality standards.
Education
No Degree -
Westview High School
Portland, ORSkills
- Debt recovery
- Collection strategies
- Goals and performance
- Collections
- Conflict resolution techniques
- Bookkeeping
- Persuasion techniques
- Payment posting
- Billing practices
- Billing problem resolution
- Organization skills
- Problem-solving abilities
- Multitasking
- Critical Thinking
- Reliability
- Data entry skills
- Documentation skills
- Computer Literacy
- Record-keeping
- Worksite safety
- Hand and power tools
- General laborer
- Residential construction
- Drywall hanging
- Commercial construction experience
- Hand tools mastery
- Painting and staining
- Inspection and repair
- Equipment management
- Drywalling
- Scaffolding construction
- Layout planning
- Door installation
- Roofing installation
- Deck and walkway construction
- Drilling and framing
- Flooring construction
- Safety guidelines adherence
- Deck building
- Tile setting
- Finish Carpentry
- Construction background
- Window Installation
- Power Tools Operation
- Multitasking Abilities
- Painting skills
- Equipment Maintenance
- Problem-solving aptitude
- Plumbing basics
- Rough carpentry
Accomplishments
For the 2023 - 2024 School year I served as the Chairperson for the Community Action/Head Start Policy Council. I volunteered for the Policy Council at my childs school and was soon voted to lead the Policy Council as the Chairperson. In this leadership role I helped lead a group of parents and staff to make decisions about important classroom issues and procedures throughout the Head Start program. For my efforts as the Chairperson I was awarded a certificate of appreciation for leadership by the Head Start staff.
Timeline
Billing and Collections Specialist
ProLanguage Interpreters
05.2022 - Current
Carpenter and Skilled Laborer
JW & Associates
01.2012 - 05.2022
No Degree -
Westview High School
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