Adept at fostering positive customer engagement and ensuring workplace safety, I leveraged my strong time management and customer service skills at Lincoln YMCA to enhance the climbing experience. Demonstrated excellence in supervising activities and promoting a secure, enjoyable environment, significantly improving member satisfaction.
Supervise and assist YMCA members in climbing on the indoor rock wall. Individual certified belayer. Demonstrate and clearly explain proper climbing to members. Efficient service and guidelines for climbing. Provided a safe, welcoming, and fun environment for members.