Nathan Holzberg

• In connection with property owned, occupied, or controlled by the Postal Service, enforces Postal Service regulations and applicable Federal laws for the protection of persons and property, consistent with statutory and regulatory authority, and ensures safety and security of personnel, customers, property, and mail.

• Scheduling students' lessons, dispatching and receiving flights under time constraints
  
• Answering phone calls and emails from students and the general public
  
• Processing payments and student documentation,
  
• Other miscellaneous office tasks.

• Provide services at public window for non-financial transactions
• Lifting or carrying moderate to heavy mail and packages and prolonged standing
• Sorting and placing mail into post office boxes with high levels of accuracy.
• Using automated mail processing equipment to sort and collate mail. Several hundred packages were handled per shift.

• Performing a variety of duties related to handling and sorting mail throughout the Rochester Processing and Distribution Center
• Utilizing physical strength to move mail and packages of varying sizes and weights.
• This facility handles all incoming mail going to 144-146 along with 148 zip codes.

• Work in collaboration with the Case Investigator from the local health department (LHD)
• Call contacts of newly diagnosed cases
• Communicate with contacts in a professional and empathetic manner maintaining emotional and cultural awareness
• Collect and record information on symptoms and needs into the CRM with accuracy
• Provide contacts with approved information about NYS isolation and quarantine procedures, and if appropriate, refer them to testing according to protocol and/or to a COVID-19 Community Support Specialist for social resources.

• Traveled door-to-door in assigned communities and requested participation in census interviews, clearly explaining the process and purpose.
• Managed time effectively while working independently, prioritizing tasks to meet project deadlines consistently.
• Enhanced survey completion rates through establishing rapport with respondents and ensuring their understanding of the survey''s purpose.
• Utilized Census Bureau issued electronic devices to record data

Assisting the Welcome Center Coordinator in duties such as:
-Distributing mail/packages
-Distributing and sorting paychecks
-Answering telephone calls coming through the general phone line for the Eastman School of Music
-Assigning lockers for students and staff
-Providing parking validation for faculty and staff