Nathan Hunt
Ionia
Summary
Diligent food handling and preparation specialist with comprehensive background in food service operations, delivering consistent quality in customer satisfaction. Proven track record of maintaining high standards in food preparation and safety. Demonstrated ability in teamwork and adaptability to dynamic kitchen environments.
Overview
4
4
years of professional experience
Work History
Dairy Delivery Driver
Cedar Crest Inc
Hudsonville, MI
07.2025 - 01.2026
- Loaded and unloaded packages efficiently, ensuring secure transport during delivery routes.
- Operated delivery vehicle safely, adhering to traffic regulations and company policies.
- Maintained accurate records of deliveries and pickups for inventory tracking purposes.
- Adapted quickly to changing schedules and unexpected obstacles during daily operations.
Service Desk Associate
Walmart
Ionia, MI
03.2024 - 07.2025
- Resolved customer inquiries efficiently through various communication channels, enhancing overall user satisfaction.
- Resolved common user concerns by utilizing preset issue resolution scripts.
- Provided training and support to new associates on service desk protocols, fostering team development.
- Engaged in user support interactions via telephone, chat and email platforms.
- Entered service tickets into incident tracking system to facilitate faster problem identification and resolution.
- Consistently met or exceeded service level agreements and performance metrics, resulting in recognition as a top-performing Service Desk Associate.
- Enhanced customer satisfaction by providing timely and accurate assistance with service desk inquiries.
- Processed money transfers efficiently, ensuring compliance with regulatory requirements.
- Assisted customers in completing required documentation for wire transfers and remittances.
- Monitored transaction activities to detect potential fraud or discrepancies proactively.
- Handled sensitive customer information with discretion, maintaining confidentiality at all times.
- Processed and verified billing statements for accuracy and compliance with company policies.
- Collaborated with cross-functional teams to address billing discrepancies and improve workflow efficiency.
Line Cook
Applebee's Grill + Bar
Ionia, MI
04.2022 - 03.2024
- Prepared and cooked menu items following recipe specifications and safety guidelines.
- Ensured food quality and presentation met Applebee's standards for customer satisfaction.
- Collaborated with team members to maintain efficient kitchen operations during peak hours.
- Trained new staff on kitchen procedures, equipment usage, and food safety protocols.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Education
GED -
Fulton Alternative Ed
Middleton, MISkills
- Positive attitude
- Attention to detail
- Flexible schedule
- Valid Driver's license
- Teamwork and collaboration
- Quick learner
Timeline
Dairy Delivery Driver
Cedar Crest Inc
07.2025 - 01.2026
Service Desk Associate
Walmart
03.2024 - 07.2025
Line Cook
Applebee's Grill + Bar
04.2022 - 03.2024
GED -
Fulton Alternative Ed