Nathan Husky
Pasadena,TX
Summary
- Driven professional with a proven track record at Harris County Public Health, adept in customer service and critical thinking. Excelled in enhancing facility operations and customer satisfaction through effective problem-solving and active listening. Skilled in records management and safety protocols, contributing to significant improvements in animal care and client communication.
- Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
- Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Animal Care Technician
Harris County Public Health
2021.03 - Current
- Enhanced facility operations by maintaining accurate records of animal health, treatments, and daily activities.
- Promoted a positive work environment among team members through open communication channels and consistent feedback sessions.
- Collaborated with colleagues to develop effective enrichment activities designed to stimulate natural behaviors in captive animals.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
- Administered medications to animals in treatment and documented changes in condition.
- Monitored animal behavior to detect any signs of distress, illness, or injury, taking appropriate action when necessary.
- Ensured proper nutrition for various species by preparing specialized diets and feeding schedules.
- Restrained animals safely during exams and procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care to animals by giving attention, grooming, and socialization opportunities.
- Improved animal health by administering medications, vaccines, and performing routine medical procedures.
- AVIMARK and Chameleon Experience 3 years
Landscape Gardener
Phoenix Landscape
2020.08 - 2021.03
- Mulched gardens, placed sod, and adjusted soils to provide optimal growth potential.
- Ensured healthy lawns using proper mowing techniques that promoted turfgrass vigor while minimizing pest issues.
- Educated clients on proper care practices for their gardens to sustain long-term plant health.
- Increased client satisfaction by providing timely and efficient maintenance services for residential and commercial properties.
- Contributed to team efficiency by assisting with material deliveries, equipment setup, and site clean-up activities.
- Maintained safe work environments by adhering to company safety protocols and effectively operating machinery such as mowers, trimmers, and blowers.
Ice Cream Scooper/Customer Service Cashier
Great American Cookies/Marble Slab
2019.08 - 2020.08
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
- Provided exceptional customer care through active listening skills and addressing concerns promptly.
- Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
- Handled customer inquiries about flavors, ingredients, and potential allergens with knowledge and professionalism.
Education
High School Diploma -
Klein Collins High School
Spring, TX05.2020
Skills
- Customer service and assistance
- Safety protocols and procedures
- Kind customer engagement
- Client Communication
- Euthanasia Assistance
- Safety and health precautions
- Managing paperwork
- Records Management
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
Computer Repair
Have been researching and building computers for 6 years and is a big passion of mine, i love to spend my off time tinkering and repairing electronic equipment.
Timeline
Animal Care Technician
Harris County Public Health
2021.03 - Current
Landscape Gardener
Phoenix Landscape
2020.08 - 2021.03
Ice Cream Scooper/Customer Service Cashier
Great American Cookies/Marble Slab
2019.08 - 2020.08
High School Diploma -
Klein Collins High School
Similar Profiles
KRETIA GRIFFINKRETIA GRIFFIN
Covid Investigator II at Harris County Public HealthCovid Investigator II at Harris County Public Health
Tyler SmithTyler Smith
Operations Specialist at Harris County Public Health & Environmental ServicesOperations Specialist at Harris County Public Health & Environmental Services
Jennifer CortesJennifer Cortes
Administrative Assistant at Harris County Public HealthAdministrative Assistant at Harris County Public Health