Adept at leading teams and optimizing workflows, I significantly enhanced productivity and equipment reliability at Amazon. Skilled in PLC diagnostics and fostering teamwork, my proactive approach to maintenance and problem-solving abilities ensured superior facility performance, with a notable increase in efficiency.
Overview
20
20
years of professional experience
Work History
Independent Contractor
DRIG Inc
05.2023 - 09.2024
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
Maintained clear client communication throughout project lifecycle.
Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
Maintained detailed records of project progress, expenses, and communications for accurate invoicing and future reference.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Created and managed project plans, timelines and budgets.
Maintenance Technician III-Shift Lead
Amazon
11.2020 - 05.2023
Managed approximately 25 maintenance technicians on a daily basis to ensure an efficient running facility of material handling equipment.
Monitored facility metrics for areas of operation with an opportunity for improvement.