Nathan Jenkins
Brooklyn,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Freelance Website Design
Self-Employed
New York, NY
01.2024 - Current
- Analyzed user feedback to make improvements in the overall design of the website.
- Developed web page templates based on user interface designs.
- Provided technical support to clients regarding their website's performance and maintenance issues.
Freelance Conversational AI Content Writer / Quality Reviewer
Outlier
New York, NY
04.2024 - Current
- Worked in collaboration with an international team to write, analyze, and edit AI-produced responses to improve user experience.
- Reviewed conversational chatbot responses and evaluated them against client writing quality, instruction following, truthfulness, and safety standards
- Peer-reviewed content and provided high-quality, actionable feedback to train current content writers
Children's Entertainer
Clowns Dot Com
New York, NY
05.2022 - Current
- Devised unique event entertainment in close collaboration with hosts and fellow performers to engage audience members with memorable, interesting performances at diverse events
- Handled costumes and props, assisted with on-stage designs, and participated in run-throughs to foster optimal audience experience
- Trained new performers on performance planning, strategies, and daily operations.
Freelance Conversational AI Dialogue Writer / Quality and Safety Assurance
Mother Tongue
01.2023 - 12.2023
- Worked in collaboration with an international team to write, analyze, and edit AI-produced responses to improve user experience
- Analyzed samples against client safety, persona, and quality standards and addressed content issues swiftly
- Identified, analyzed and documented issues related to program function, output, online screen, or content and resolved errors through collaboration with quality assurance team.
- Managed multiple writing projects simultaneously to meet tight deadlines.
Summer School Instructor
Catapult Learning
New York, NY
06.2022 - 08.2023
- Adapted instructional methods based on student feedback and assessment results.
- Utilized various teaching strategies such as lectures, demonstrations, discussions, and role-playing exercises.
- Developed and implemented lesson plans to help students understand the core concepts of the subject area.
Virtual Teaching Assistant (Humanities/Psychology)
Marco Learning
New York, NY
06.2021 - 07.2022
- Graded assignments, tests and papers according to teacher instructions.
- Implemented strategies designed to help struggling learners understand difficult concepts.
- Adapted teaching methods and instructional materials to meet the varying needs of individual students.
Team Lead & Trainer
Panera Bread
Chapel Hill, NC
07.2020 - 08.2021
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Developed strategies to increase team productivity and improve customer service levels.
Barista Shift Supervisor
Reservoir Coffee
Norwood, NC
05.2020 - 08.2020
- Performed opening duties such as setting up espresso machines for the day's operations.
- Maintained a clean and well-stocked work area throughout shifts.
- Closed store by counting money at end of shift, restocking shelves and cleaning work areas.
- Assisted customers in selecting beverages based on their preferences.
Clinical Research Assistant
UNC Hospitals
Chapel Hill, NC
07.2019 - 03.2020
- Assisted in the preparation of study protocols and informed consent documents for clinical trials.
- Performed data entry, organized and maintained participant records, monitored patient safety and prepared reports.
- Assessed records of each patient, reviewed databases and checked referrals to locate potential research study participants.
Lighting Assistant/Electrician
Playmakers Repertory Company
Chapel Hill, NC
07.2017 - 05.2019
- Maintained and met lighting requirements outlined by lighting directors through equipment repair, instrument installation, and monitoring operation
- Prepared lighting in line with demands of specific types of productions, including color filters and gels, special effects, gobos and patterned lighting, and movers
- Adjusted lighting plans based on structural limitations, electrical system layouts, and production needs
Senior Camp Counselor
Stanly County YMCA
Albemarle, NC
05.2014 - 08.2018
- Assisted in setting up field trips or special events offsite from the main campus area.
- Assessed camper needs and provided appropriate guidance, support and feedback.
- Provided first aid care when necessary; administered medications as needed.
- Developed and implemented special projects, such as arts and crafts, music and drama activities.
Education
Masters of Fine Arts - Acting And Theatre Arts
The Actors Studio Drama School, Pace University
New York, NY05.2024
Bachelor of Science - Psychology
The University of North Carolina
Chapel Hill, NC05.2021
Bachelor of Arts - Dramatic Art
University of North Carolina At Chapel Hill
Chapel Hill, NC05-2021
Skills
- Collaborative Theatrical Design
- Adobe Creative Suite
- Writing, editing, and proofreading
- Photography/Videography
- Classroom Instruction
- Curriculum Development
- Clinical Research Experience
Certification
- CAR (Mandated Reporter Child Abuse & Neglect) Course Certificate
- SAFE (Intervention & Prevention) Course Certificate
Timeline
Freelance Conversational AI Content Writer / Quality Reviewer
Outlier
04.2024 - Current
Freelance Website Design
Self-Employed
01.2024 - Current
Freelance Conversational AI Dialogue Writer / Quality and Safety Assurance
Mother Tongue
01.2023 - 12.2023
Summer School Instructor
Catapult Learning
06.2022 - 08.2023
Children's Entertainer
Clowns Dot Com
05.2022 - Current
Virtual Teaching Assistant (Humanities/Psychology)
Marco Learning
06.2021 - 07.2022
Team Lead & Trainer
Panera Bread
07.2020 - 08.2021
Barista Shift Supervisor
Reservoir Coffee
05.2020 - 08.2020
Clinical Research Assistant
UNC Hospitals
07.2019 - 03.2020
Lighting Assistant/Electrician
Playmakers Repertory Company
07.2017 - 05.2019
Senior Camp Counselor
Stanly County YMCA
05.2014 - 08.2018
Masters of Fine Arts - Acting And Theatre Arts
The Actors Studio Drama School, Pace University
Bachelor of Science - Psychology
The University of North Carolina
Bachelor of Arts - Dramatic Art
University of North Carolina At Chapel Hill
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