Nathan Jimerson
Digital Media Specialist
El Paso,TX
Summary
Performance-driving leader adept at aligning cross-departmental objectives to facilitate high-quality, on-time productions and long-term customer loyalty. Creative and innovative problem-solver exercises key strengths in workflow optimization, process re-engineering and strategic scheduling techniques. Offers track record of delivering superior-quality results for industry-leading publication conglomerates.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Freelance Media Specialist
Self-employeed
Austin, TX
08.2017 - Current
- Increased brand awareness through creation of innovative print and digital productions for major publications.
- Developed creative design for print materials, brochures, banners and signs.
- Created digital image files for use in digital and traditional printing methods.
- Met with customers to present mockups and collect information for adjustments.
- Photographed high-quality images for various print and digital projects.
- Digitally edited photos to enhance appearance.
- Planned and prepared for on-location and studio shoots.
AV Technician
Ultimate Outdoor Entertainment
Austin, TX
10.2019 - 04.2022
- Monitored and repaired audio, video, control systems and video conferencing equipment.
- Pulled and terminated variety of cables.
- Performed tasks by using proper tools, materials, methods and safe practices in accordance with best industry practices.
- Provided troubleshooting techniques in integrating professional audio/video systems.
Window Cleaner
Mars Window Washing
Austin, TX
02.2017 - 08.2017
- Applied water and detergent to glass with non-scratch applicator and removed with rubber squeegee blade to reduce smears.
- Leveraged ladders, poles, aerial lift equipment and suspended platforms to clean windows and gutters.
- Performed detailing tasks using microfiber and toweling cloths to remove excess moisture from window sills.
- Employed modern cleaning methods to produce clean results without chemical detergents to protect environment.
Store Clerk
The UPS Store Inc.
Austin, TX
06.2016 - 02.2017
- Assisted customer by locating items, processing payments and carrying out heavy purchases.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Performed inventory control, such as counting and stocking merchandise.shipping
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
Technical Support Representative
Apple
Austin, TX
01.2016 - 06.2016
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Translated complex technical issues into digestible language for non-technical users.
Store Associate
Sam Moon Trading Co.
Austin, TX
05.2015 - 06.2016
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Informed customers of current store promotions to encourage additional sales purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Management Trainee
Fox And Owl Cafe
El Paso, TX
12.2014 - 05.2015
- Explained services and products to customers in friendly and engaging way.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
Store Associate
Circle K
El Paso, TX
08.2013 - 12.2014
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
Data Entry Clerk
Land Air Express Inc.
El Paso, TX
11.2012 - 08.2013
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
Storage Operations Specialist
Cubic Technologies
El Paso, TX
07.2010 - 11.2012
- Organized records of vehicles, schedules and completed orders.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Conducted research to address shipping errors and packaging mistakes.
- Conducted inventory audits with 100% accuracy following company procedures.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Lube Express Technician
Mister Hot Shine Car Wash
El Paso, TX
01.2010 - 06.2010
- Kept shop areas neat, clean and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect and cool engine.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
Role Player
Tatitlek Technologies
White Sands, NM
01.2009 - 01.2010
- Liaised with trainers and participants to provide logistical and technical support before, during and after learning course.
- Filed, organized and archived training materials to support future training sessions.
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Tracked attendance and progress against goals for each participant.
Electronics Sales Associate
Walmart
El Paso, TX
03.2008 - 01.2009
- Greeted customers, helped locate merchandise and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stayed up-to-date on current promotions, sales and special events to impart such information to customers.
Customer Service Representative
GC Services
El Paso, TX
10.2007 - 03.2008
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Provided information regarding charge accounts and loyalty programs.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Soldier
United States Marine Corps
San Diego, CA
07.2007 - 08.2007
- Secured and protected military property, assets and personnel.
- Performed situational training exercises and infantry dismounted battle drills.
Sandwich Artist
SUBWAY®Restaurants
El Paso, TX
11.2006 - 04.2007
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Operated manual and electric appliances to peel, slice and trim food.
Education
Bachelor of Science - Business Management
Southwest University At El Paso
El Paso, TX03.2024
Associate of Applied Science - Accounting And Business Management
Southwest University At El Paso
El Paso, TX05.2015
High School Diploma -
Eastwood High School
El Paso, TX06.2007
Skills
- Proficiency in Final Cut Pro
- Microsoft Suite Proficiency
- Visual Design
- Digital Design
- Adobe Photoshop
- Large Format Printing
- Photo Shoots
- Digital Video
- Photo Processing
- Commercial Photography
Certification
- Quickbooks Certified - 2015
- Adobe Certified - 2015
- Mac OS Certified - 2016
- Microsoft Office Suite Proficiency
- Part 107 FAA Commercial UAS certified Remote Pilot
Timeline
AV Technician
Ultimate Outdoor Entertainment
10.2019 - 04.2022
Freelance Media Specialist
Self-employeed
08.2017 - Current
Window Cleaner
Mars Window Washing
02.2017 - 08.2017
Store Clerk
The UPS Store Inc.
06.2016 - 02.2017
Technical Support Representative
Apple
01.2016 - 06.2016
Store Associate
Sam Moon Trading Co.
05.2015 - 06.2016
Management Trainee
Fox And Owl Cafe
12.2014 - 05.2015
Store Associate
Circle K
08.2013 - 12.2014
Data Entry Clerk
Land Air Express Inc.
11.2012 - 08.2013
Storage Operations Specialist
Cubic Technologies
07.2010 - 11.2012
Lube Express Technician
Mister Hot Shine Car Wash
01.2010 - 06.2010
Role Player
Tatitlek Technologies
01.2009 - 01.2010
Electronics Sales Associate
Walmart
03.2008 - 01.2009
Customer Service Representative
GC Services
10.2007 - 03.2008
Soldier
United States Marine Corps
07.2007 - 08.2007
Sandwich Artist
SUBWAY®Restaurants
11.2006 - 04.2007
Bachelor of Science - Business Management
Southwest University At El Paso
Associate of Applied Science - Accounting And Business Management
Southwest University At El Paso
High School Diploma -
Eastwood High School
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