Nathan Jones
Holland,MI
Summary
Diligent, efficient, and dependable visionary highly skilled in over 10+ years of working and leading in Customer-centered environments. BA from Hope College. Skilled in Mathematics and Data Analysis. Driven to exceed expectations and adaptable to any work dynamic. Passionate for educating others in Equity, Diversity, and Inclusion. Advocate for dismantling racial disparity instead of enabling indifference. Talented communicator proficient in multi-tasking, resourceful conflict resolution and operational management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Tech I
Manpower Group
Holland, MI
03.2021 - Current
- Employed to work as Assembly Line Technician at LG Energy Solution Michigan, Inc.
- Trained over 10 new Tech I employees, instructing each in use of line machinery, standard operating procedures and LG company policies.
- Developed durable assemblies (Lithium-ion powered electric battery structures for Dodge Ram, Chevrolet Volt, and Chrysler mini vans) and subassemblies with hand and power tools.
- Conducted quality assurance inspections on finished "packs" and identified issues.
- Established clean, organized work areas (5S procedures) that were oriented towards to efficiency and team safety.
Behavioral Learning Coach
Escape Ministries
Holland, MI
10.2020 - Current
- Developed academic and relational curriculum derived in Diversity, Inclusion, and Equity for A.S.A.P. (Alternative Suspension Accountability Program).
- Guided and mentored over 30 students ranging from middle school to high school through individual learning plans in order to achieve new skills and techniques for Math, Science, English, History and Art retention.
- Collaborated on achieving the Community Foundation for Holland/Zeeland College Grant to fund college visits for our secondary education youth who are interested in furthering their futures.
- Established deep, compassion/grace-driven relationships with youth overlooked by Holland Public and West Ottawa school systems in both our Alternative school and tutoring programs.
- Implemented Mental health and Trauma-informed training to navigate extremely strenuous social and emotional situations for youth.
Career Connections Team Leader
Escape Ministries
Holland, MI
06.2021 - 08.2021
- Supervised team of 4 student workers at 3 separate works sites (Holland Rescue Mission, Renew Therapeutic Riding Center, and Holland Gateway Center)
- Delegated tasks and built up leaders from within team to improve initiate, grow sense of purpose, and increase work ethic.
- Molded team to follow 5 steps of completing jobs (Survey work needing to be done, prepare for work, execute jobs, inspect tasks completed, and reflect on quality of effort given)
- Directed weekly performance reviews that assessed quality of demeanor and leadership at job sites.
- Established open and professional relationships with individual team members to achieve quick resolutions for various issues.
Bar Manager
Saugatuck Brewing Company
Douglas, Michigan
11.2015 - 06.2020
- Motivated and trained bar support staff, bussers, and servers, which increased efficiency, worker morale, and daily sales averaging $30,000.
- Delegated responsibilities of daily operational tasks to inspire initiative and increase worker productivity.
- Determined business needs by acquiring client feedback for process improvements.
- Assisted servers with food and drink orders by preparing on-demand items without delay.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Head Bartender
Saugatuck Brewing Company
Douglas , Michigan
05.2015 - 06.2020
- Trained over 15 bartenders on drink preparation, proper technique, product promotion and sanitation protocol.
- Organized bar inventory, cleaning, and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Innovated new methods for bartenders to maximize productivity and efficiency, including pour techniques and attention to detail.
- Took charge of filling schedule openings, daily operations, and averaging over $3,000 in sales per shift.
- Coordinated and supervised 3 bartenders with proper sanitation procedures for brewery beer lines.
Camp Counselor
Presbyterian Camps
Douglas, MI
05.2012 - 08.2013
- Led over 30 groups of children (elementary through high school) and 30 groups of adults (family camps) safely through variety of camp activities.
- Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks.
- Coordinated, implemented and evaluated leadership program and related activities to promote beneficial camper outcomes.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Sales Associate
Vector Marketing
Naperville, Illinois
05.2011 - 08.2011
- Developed, marketed and sold over $20,000 worth of Cutco Cutlery products and support services in 3 month sales period.
- Recruited other Sales Representatives who also sold over $15,000 worth of Cutco products.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Took charge of running office, which allowed room for upward movement to Assistant Office Management.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Assistant Office Manager
Vector Marketing
Naperville, Illinois
05.2011 - 08.2011
- Hired and trained over 30 new sales team associates in marketing Cutco Cutlery products, selling techniques and company procedures.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations which lead to over $200,000 in office sales.
- Managed and motivated staff participation in 3 company conventions consisting over over 200 people, team meetings, and office work sessions with over 30-40 staff members.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Optimized office schedule to balance team workloads, group productivity and financial targets.
Education
Bachelor of Arts - History
Hope College
Holland, MI05.2015
Skills
- Verbal and Written Communication
- Leadership
- Collaboration
- Work Ethic
- Data Analysis
- Microsoft Office
- Creativity
- Adaptability
- Empathy
- Operations management
- Mathematics
Certification
- Trauma-informed
- Training and certification in CPR (2021)
- Knowledgeable in grant writing
Additional Information
Escape Ministries-
Todd Krygsheld (Executive Director)- (616) 403-6609
Aaron Westendorp (Program Director- Career Connections)- (616) 836-1669
LG Energy Solution Michigan, Inc-
Derek Mackety (Former 2nd shift Supervisor)- (616) 405-0319
Maverick Duong (Tech II, Crew Lead)- (616) 402-6969
Manpower Group-
Jennifer Wymer (Senior Recruiter)- (616) 748-2000
Saugatuck Brewing Company-
Mary Lucas (Former Assistant General Manager)- (269) 303-1990
Presbyterian Camps-
Brad Fries (Former Camp Director)- (616) 218-6925
Vector Marketing-
Chanda Keto (Former Office Manager; formerly known as Chanda Mehta)
Languages
English
Native or Bilingual
Spanish
Professional Working
Volunteer Experience
- Radiant Church (Richland, MI)- Middle School volunteer, 2022.
- Escape Ministries (Holland, MI)- Math Tutor, 2020.
- Boys and Girls Club of Greater Holland- Youth Advocate volunteer, 2013.
- Missions Trip: Habitat for Humanity- West Virginia, 2010.
- First Presbyterian Church (Glen Ellyn, IL)- Middle School youth volunteer, 2009-2011
Timeline
Career Connections Team Leader
Escape Ministries
06.2021 - 08.2021
Tech I
Manpower Group
03.2021 - Current
Behavioral Learning Coach
Escape Ministries
10.2020 - Current
Bar Manager
Saugatuck Brewing Company
11.2015 - 06.2020
Head Bartender
Saugatuck Brewing Company
05.2015 - 06.2020
Camp Counselor
Presbyterian Camps
05.2012 - 08.2013
Sales Associate
Vector Marketing
05.2011 - 08.2011
Assistant Office Manager
Vector Marketing
05.2011 - 08.2011
Bachelor of Arts - History
Hope College