Nathan Labrie-Cunningham
Plymouth,NH
Summary
Retail professional committed to delivering outstanding customer service and driving sales performance. Proven ability to build rapport with customers, resulting in increased satisfaction and repeat business. Highly collaborative team player known for adaptability and strong focus on achieving results. Skilled in product knowledge, inventory management, and customer relationship building.
Overview
9
9
years of professional experience
Work History
Laundry Attendant
The Margate On Winnipesaukee
07.2025 - Current
- Operated industrial washing machines and dryers to ensure timely processing of laundry items.
- Monitored inventory levels of detergents and supplies.
- Implemented quality control measures to identify and resolve issues with stained or damaged items before delivery.
- Ensured proper handling and storage of linens to prevent contamination or damage during processing stages.
- Collaborated with team members to develop more efficient cleaning techniques, enhancing overall service quality.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Collected soiled linens.
- Preserved machine functionality through routine maintenance checks and timely reporting of any malfunctions or repair needs.
- Restocked supply inventories and notified supervisors of shortages for customer convenience.
Retail Salesperson
New Hampshire State Liquor Commission
10.2022 - 12.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered questions about store policies and addressed customer concerns.
- Streamlined checkout processes by efficiently handling transactions, bagging items securely, and providing prompt assistance during busy periods.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Monitored customers for signs of security concerns and escalated issues to management.
Postal Service Subcontractor
Pierre Tremblay
05.2017 - 08.2022
- Efficiently managed high volumes of mail during holiday seasons, ensuring all packages were delivered on time despite increased workload.
- Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
- Maintained a safe work environment by adhering to postal regulations and safety guidelines during mail deliveries.
- Adapted quickly to changing conditions due to weather or traffic, adjusting routes as needed while maintaining punctuality in deliveries.
- Handled sensitive materials, such as confidential documents and pharmaceutical deliveries, with discretion and care.
- Sorted and placed mail into mailboxes with high levels of accuracy.
- Ensured proper handling of fragile packages, resulting in reduced damage claims from customers.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Collected mail from letter boxes on specific route by vehicle.
- Planned and cased mail in sequence of delivery for designated route.
- Delivered registered and certified mail items with care, ensuring proper documentation was obtained upon receipt from recipients.
- Received positive feedback from customers regarding professionalism and promptness in delivering their mail.
- Enhanced customer satisfaction by promptly resolving issues related to misdelivered or missing mail items.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Education
No Degree - Green Technology
Lakes Region Community College
Laconia, NHHigh School Diploma -
Plymouth Regional High School
Plymouth, NH06-2014
Skills
- Flexibility
- Needs analysis
- Product description
- Goal oriented
- Customer care
- Teamwork
- Problem-solving
- Flexible schedule
Timeline
Laundry Attendant
The Margate On Winnipesaukee
07.2025 - Current
Retail Salesperson
New Hampshire State Liquor Commission
10.2022 - 12.2024
Postal Service Subcontractor
Pierre Tremblay
05.2017 - 08.2022
No Degree - Green Technology
Lakes Region Community College
High School Diploma -
Plymouth Regional High School