Current student at Heidelberg University pursuing my MBA, with hands-on experience in HR and team management. Seeking opportunities to grow professionally while making a meaningful impact in a collaborative and forward-thinking work environment.
Overview
9
9
years of professional experience
Work History
Manager
Berardi’s Family Kitchen
04.2025 - Current
Supervised daily restaurant operations, ensuring smooth coordination between front- and back-of-house teams.
Hired, trained, and managed a team of 60+ staff, fostering a positive and productive work environment.
Developed staff schedules, monitored performance, and provided coaching to maintain high service standards.
Consistently met or exceeded identified performance metrics related to customer satisfaction, staff retention, and operational efficiency.
Resolved customer and employee issues promptly to maintain a high level of satisfaction and team morale.
Human Resource Assistant
Cedar Point
05.2023 - 04.2025
Responsibilities include but are not limited to: compliance, employee relations, record-keeping, maintain data integrity, recruitment assistance, providing guest service, and other general office tasks to support HR functions
Conducted and led internal investigations regarding employee relations issues, ensuring fair and thorough resolution in line with company policies.
Provided guidance to employees and supervisors on HR policies, procedures, and conflict resolution.
Maintained accurate and confidential HR records while assisting with audits and compliance reviews.
Manager
Pizza Post
04.2016 - 04.2025
Tasked with customer service, employee training, prep, delivering, etc.
Education
MBA -
Heidelberg University
Tiffin, OH
01-2026
Bachelor of Science - Business Administration with a concentration in management
Heidelberg University, School of Business
Tiffin, OH
12.2024
Skills
Efficient at multitasking
Passion for working with others
Strong Knowledge of Microsoft Office
Analytical Skills
Detail- Oriented
Time management
Team leadership
Customer service
Verbal and written communication
Staff training and development
Complex Problem-solving
Task delegation
Relationship building
Cross-functional teamwork
Policy implementation
LEADERSHIP BRAND STATEMENT
I strive to be a purpose-driven leader who builds a collaborative, high-performing team by modeling integrity, recognizing contributions, and empowering others towards our shared visions and goals.
Timeline
Manager
Berardi’s Family Kitchen
04.2025 - Current
Human Resource Assistant
Cedar Point
05.2023 - 04.2025
Manager
Pizza Post
04.2016 - 04.2025
MBA -
Heidelberg University
Bachelor of Science - Business Administration with a concentration in management