Nathan Lee
Omro,WI
Summary
Adept at revitalizing team dynamics and enhancing operational efficiency, leveraged strong leadership and extensive knowledge in maintenance to significantly improve safety and aesthetics at the Experimental Aircraft Association (EAA). Recognized for dependability and a robust work ethic, excelled in project completion and team motivation, achieving notable improvements in employee retention and satisfaction.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
34
34
years of professional experience
Work History
Buildings and Grounds Manager
Experimental Aircraft Association (EAA)
06.2014 - Current
- Promoted employee retention within the groundskeeping team through effective communication, recognition programs, and opportunities for professional development.
- Improved safety on the property by regularly inspecting and maintaining walkways, lighting, and signage.
- Managed vendor relationships for sourcing materials, equipment, and services needed for grounds maintenance tasks.
- Assisted in developing long-term strategies for facility enhancements that aligned with organizational goals and budget constraints.
- Coordinated snow removal efforts during winter months to ensure safe access to facilities for all visitors.
- Facilitated open communication with staff members to address concerns, share updates on projects, and promote teamwork in completing tasks efficiently.
- Conducted routine assessments of facility infrastructure to identify necessary repairs or improvements.
- Ensured efficient use of resources by monitoring equipment inventory and managing budgets for grounds maintenance activities.
- Created visually appealing seasonal displays using various plant arrangements throughout the property''s gardens and common areas.
- Collaborated with other departments to plan and execute special events held on the grounds.
- Maintained a well-groomed appearance of the grounds by scheduling regular mowing, trimming, and pruning tasks.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Supervisor of Buildings and Grounds
School District of Omro
03.2008 - 06.2014
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Head of Buildings and Grounds
School District of Green Lake
08.2004 - 03.2008
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
Associate/ Assistant Manager/ Receiving Manager
Walmart
07.1990 - 09.2002
- Ensured compliance with company policies as well as state/federal regulations through meticulous documentation maintenance practices.
- Collaborated with senior management to identify opportunities for process improvement and cost reduction initiatives.
- Increased operational efficiency by implementing streamlined processes and workflow improvements.
- Conducted regular performance reviews for direct reports, identifying areas for improvement and providing actionable feedback.
- Oversaw daily operations of the department, delegating tasks effectively to ensure optimal productivity from team members.
- Handled escalated customer issues, resolving concerns promptly and maintaining high levels of customer satisfaction.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
School District of Omro
Omro, WI06-1992
Skills
Strong, fair leadership abilities (union and non-union, seasonal, and volunteers)
Completion of projects in a timely manner with little to no follow-up
Extremely dependable and punctual
Strong work ethic
Vast knowledge in the grounds and building maintenance field
Timeline
Buildings and Grounds Manager
Experimental Aircraft Association (EAA)
06.2014 - Current
Supervisor of Buildings and Grounds
School District of Omro
03.2008 - 06.2014
Head of Buildings and Grounds
School District of Green Lake
08.2004 - 03.2008
Associate/ Assistant Manager/ Receiving Manager
Walmart
07.1990 - 09.2002
High School Diploma -
School District of Omro
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