Summary
Overview
Work History
Education
Skills
Timeline
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Nathan Lee

Duncanville,TX

Summary

Results-driven customer service and IT support professional with a strong background in leadership, communication, and problem-solving. Proven ability to adapt quickly in fast-paced environments while maintaining a high level of trust and reliability. Adept at technical troubleshooting, client support, and team collaboration to enhance operational efficiency. Passionate about delivering exceptional customer experiences and driving process improvements.

Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities.

Overview

8
8
years of professional experience

Work History

Warehouse Worker

Chick-fil-A Distribution Center
03.2024 - 03.2025
  • Managed inventory stock levels to ensure timely distribution of food and supplies.
  • Operated warehouse equipment, including forklifts and pallet jacks, to handle deliveries efficiently.
  • Ensured food safety compliance by maintaining a clean and organized workspace.
  • Assisted in loading and unloading trucks to facilitate smooth logistics operations.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Managed warehouse operations and verified proper shipment procedures.

Inventory Analyst

Nike
09.2022 - 03.2024
  • Lead inventory management and utilize technology (RF scanners, ID tags) to optimize stock control.
  • Ensure accurate data entry for warehouse logistics, improving efficiency and minimizing errors.
  • Maintain strict compliance with safety protocols, contributing to a trustworthy work environment.
  • Train new employees on best practices, inventory control, and team collaboration.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Helped train new employees in safe practices and warehouse procedures.

Warehouse Associate

Target
09.2021 - 09.2022
  • Operated warehouse management systems (WMS) to track and fulfill orders efficiently.
  • Collaborated with supervisors on process improvements and team productivity initiatives.
  • Maintained facility equipment, demonstrating accountability and leadership in warehouse operations.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Performed inventory control, such as counting, and stocking merchandise.

Security Officer

Mandalay Bay
09.2019 - 03.2020
  • Managed crisis situations with professionalism, ensuring the safety of guests and employees.
  • Worked closely with law enforcement and emergency response teams to uphold security protocols.
  • Delivered detailed incident reports to management, highlighting keen observational skills and integrity.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

Convention Officer

Allied Universal
07.2019 - 03.2020
  • Enforced event security policies, including VIP escorting and audience management.
  • Assisted with crowd control and emergency response, ensuring public safety at large-scale events.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Coordinated operations with other emergency service groups.
  • Created and managed project plans, timelines and budgets.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Front Desk Receptionist

Bio Crime Oasis
06.2017 - 07.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Scheduled office meetings and client appointments for staff teams.


Education

High School -

Palo Verde High School
Las Vegas, NV
01.2016

Skills

  • Computer Skills (Software & Hardware)
  • Customer Service Excellence
  • Small Experience in Coding
  • Microsoft Word & Excel Proficiency
  • Leadership & Team Collaboration
  • IT Troubleshooting & Support
  • Strong Communication & Active Listening
  • Quick Learner & Adaptability
  • Inventory & Warehouse Management
  • Security & Risk Management
  • Data Entry & Problem-Solving
  • Shipping and receiving
  • Shipment unpacking
  • Loading and unloading
  • Cycle counting
  • Stock control
  • Problem-solving
  • Inventory management
  • Forklift operation
  • Delivery scheduling
  • Clear communication
  • Warehouse operations
  • Material handling

Timeline

Warehouse Worker

Chick-fil-A Distribution Center
03.2024 - 03.2025

Inventory Analyst

Nike
09.2022 - 03.2024

Warehouse Associate

Target
09.2021 - 09.2022

Security Officer

Mandalay Bay
09.2019 - 03.2020

Convention Officer

Allied Universal
07.2019 - 03.2020

Front Desk Receptionist

Bio Crime Oasis
06.2017 - 07.2019

High School -

Palo Verde High School

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