Summary
Overview
Work History
Education
Skills
Timeline
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Nathan Lewis

Many Farms,AZ

Summary

Adept at troubleshooting and problem-solving, I significantly enhanced customer satisfaction at Carts And Parts, Inc by ensuring timely and efficient service. My expertise in machine and equipment operation, coupled with a strong commitment to safety compliance and teamwork, has consistently led to successful project completions and exceeded employer expectations.

Overview

10
10
years of professional experience

Work History

Operator/Driver

Gonzales Construction Company
04.2022 - 12.2022
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Worked outside in all weather conditions.
  • Performed inspections and routine maintenance on equipment.
  • Assisted with equipment startups and machine installation tasks.
  • Performed equipment tests, calibrations and repairs to keep machines running smoothly and prevent malfunctions.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Service Technician

Carts And Parts, Inc
10.2013 - 02.2022
  • Drive to job sites and service shopping carts, pallet jacks, electric shopping carts and cart corrals
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.


  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.

Labor Playground Installation

Playhard Playground
03.2013 - 10.2013
  • Coordinated with vendors for equipment installation, repair, or replacement as needed.
  • Exceeded expectations in meeting deadlines through consistent hard work and efficient time management skills.
  • Supported timely project completion through diligent task execution and proactive communication with supervisors.
  • Provided reliable transportation support, aiding in the smooth transfer of materials between locations.
  • Continuously updated knowledge of industry trends, new technologies, and best practices through ongoing professional development.
  • Demonstrated expertise in a wide range of technical systems, allowing for seamless integration into diverse work environments.
  • Ensured safety compliance with company policies, industry standards, and OSHA regulations during all installations and repairs.
  • Enhanced customer satisfaction by efficiently installing and servicing various technical equipment.
  • Managed equipment inventory, ensuring the availability of necessary parts and supplies for timely installations and repairs.
  • Exceeded customer expectations with timely completion of complex installation projects while adhering to budget constraints.
  • Earned recognition from supervisors for consistently delivering high-quality results while maintaining a strong commitment to safety standards.

Education

High School Diploma -

Chinle High School
Chinle, AZ

Skills

Attention to Detail

Problem-Solving

Teamwork and Collaboration

Troubleshooting

Machine Operation

Equipment Operation

Valid Driver's License

Safety Compliance

Tool operation

Hand and power tools

Flexible Schedule

Materials Handling

Timeline

Operator/Driver

Gonzales Construction Company
04.2022 - 12.2022

Service Technician

Carts And Parts, Inc
10.2013 - 02.2022

Labor Playground Installation

Playhard Playground
03.2013 - 10.2013

High School Diploma -

Chinle High School

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Nathan Lewis