Nathan Long
New Carlisle,Ohio
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
11
11
years of professional experience
Work History
Manager
SUBWAY®Restaurants
Huber Heights, OH
09.2023 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Entered time and attendance logs in preparation for payroll.
- Delegated work to staff, setting priorities and goals.
- Maintained adequate staffing to meet objectives within budget.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Associate
Advance Auto Parts
New Carlisle, OH
08.2022 - 09.2023
- Helped customers locate items within the store using the inventory system.
- Processed payments using point-of-sale systems.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Operated equipment such as scanners and scales correctly during checkout process.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Organized store by returning merchandise to proper areas and restocked displays.
- Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
- Leveraged janitorial equipment, rolling racks and ladders to perform merchandising and cleaning tasks.
- Organized backroom areas to maintain a clean and organized work environment.
Associate
aesthetic finishers
Piqua, OH
03.2019 - 03.2020
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Monitored inventory levels throughout the shift.
- Performed minor repairs on broken or malfunctioning machinery.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Sorted and packaged products to prepare for processing or shipment.
- Packaged completed products according to customer specifications.
- Conducted quality control checks on all outgoing items prior to shipment.
- Operated forklift to transport materials to designated areas.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Troubleshot equipment problems to repair or report diagnostics.
Production Line Associate
KTH Parts Industries Inc
Saint Paris, OH
05.2013 - 05.2018
- Set up and adjusted machines and equipment to produce pre-determined results.
- Participated in team meetings to discuss strategies for improving productivity or quality control measures.
- Maintained a clean work area and ensured compliance with safety regulations at all times.
- Filled out paperwork accurately including time cards and daily reports.
- Followed strict guidelines for packaging, labeling, sealing, and shipping products.
- Kept accurate records of completed orders including quantity, date shipped.
- Provided support for other departments when necessary by completing special projects or tasks.
- Conferred with management and subordinates to resolve problems or complaints.
- Rotated between various tasks within the production line as needed.
- Identified areas of improvement in processes or procedures to enhance efficiency levels.
- Organized storage bins containing supplies used throughout the day.
- Recommended opportunities for growth and advancement to motivate employees.
- Supported QA measures by inspecting items and removing defective elements.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Education
High School Diploma -
Tecumseh High School
New Carlisle, OH05-2005
Some College (No Degree) - Automotive Technology
Sinclair Community College
Dayton, OHSkills
- Staff Development
- Workforce Management
- Operations Management
- Team Leadership
Timeline
Manager
SUBWAY®Restaurants
09.2023 - Current
Associate
Advance Auto Parts
08.2022 - 09.2023
Associate
aesthetic finishers
03.2019 - 03.2020
Production Line Associate
KTH Parts Industries Inc
05.2013 - 05.2018
High School Diploma -
Tecumseh High School
Some College (No Degree) - Automotive Technology
Sinclair Community College
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