Nathan Lowe
Reno,NV
Summary
Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Beverage Shift Supervisor
Caesars Entertainment
Reno, NV
10.2017 - Current
- Preserved excellent levels of internal and external customer service.
- Trained new employees to perform duties.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Monitored employee performance and provided constructive feedback when needed.
- Conducted daily inventory checks to monitor product levels.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Set daily and weekly cleaning and equipment maintenance schedules.
- Provided excellent customer service by resolving complaints in a timely manner.
- Maintained accurate records of employee hours worked.
- Scheduled employees for upcoming shifts according to projected business volume.
- Promoted safe working conditions by monitoring safety procedures, equipment, and ensured compliance with all health regulations.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Delegated work to staff, setting priorities and goals.
- Answered calls from hotel guests, staff, and other departments to assist with questions and concerns.
Education
High School Diploma -
Reno High School
Reno, NV06-2014
Skills
- Customer Engagement
- Records Management
- Health and Safety Standards
- Supply Ordering
- Customer Complaint Resolution
- Inventory Management
- PC Proficient
- Beverage Preparation
- Operations Oversight
- Employee Supervision
- Payroll Administration
- Calm and Pleasant Demeanor
- Scheduling Staff
- Problem-Solving
Certification
- Alcohol Awarness Training
Timeline
Beverage Shift Supervisor
Caesars Entertainment
10.2017 - Current
High School Diploma -
Reno High School
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