Nathan Machado
CRANSTON,RI
Summary
With 13 years of experience working in high end restaurants, I have gained the abilities to provide excellent service, while maintaining a high standard of professionalism. I strive to expand my skills as a waiter and am constantly pushing myself to improve and learn as much as I can to provide customers with a memorable dining experience.
I am excited for any opportunity to bring my expertise to the next level and take new steps to improve my career. During my years of experience I have developed a deep understanding of fine-dining etiquette, wine pairings, liquor and menu knowledge. I take pride in my ability to manage multiple tables efficiently while anticipating guests needs, and communicating with the kitchen to ensure a smooth and profitable service.
I am confident that my experience working in high-pressure environments, combined with my passion for exceptional food and service would allow me to thrive as a member of your team.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Waiter/Bartender
Trattoria Appia
03.2021 - Current
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Kept bar presentable and well-stocked to meet customer needs.
Waiter
Bacaro
02.2021 - 03.2021
- Remained calm and poised when dealing with difficult customers/co-workers or during busy shifts.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Promoted specials or upsold items to increase average check amount.
Waiter/Bartender
Mare Rooftop
06.2019 - 02.2021
- Improved on my serving skills entering a higher quality restaurant
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Waiter/Bartender
The Revival Craft Kitchen & Bar
06.2016 - 06.2019
- This was my first job as a server, using my experience as a bartender, busser and food runner to deliver exceptional service
- Accustomed myself to a smaller, more casual dining restaurant
- Served as a full-time bartender, responsible for inventory, stocking, cutting fruit
- Maintained a clean and organized workspace at all times
Busser/Foodrunner/Barback/Bartender
Basta
01.2013 - 06.2016
- Adapted to a new environment that is more classic italian
- Improved on my skills as a servers assistant
- Expediting and running food out of the kitchen
- Setting up the dining room to accommodate each table and section
- Gained more experience behind the bar, slowly learning how to pour beers, wines, and mixed drinks
- Learned how to make craft cocktails, martinis, and serve bar guests
Busser/Foodrunner/Barback
Chapel Grille
01.2012 - 02.2013
- Learned the basics of fine-dining etiquette
- Introduced tables and offered them choices of sparkling or still water
- Presented guests with focaccia bread and an assortment of four olive oils
- Cleared tables of empty dishes when they finish, setting and preparing each table for their next course
- Learned to work in a very high pressure, fast paced environment
- Delivered food to guests, offering any seasonings or condiments they desired
Education
High School Diploma -
Cranston High School West
Cranston, RI01.2014
Skills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Decision-making
- Dining area maintenance
Certification
- Servsafe Food Certification
- Tips Certified
Timeline
Waiter/Bartender
Trattoria Appia
03.2021 - Current
Waiter
Bacaro
02.2021 - 03.2021
Waiter/Bartender
Mare Rooftop
06.2019 - 02.2021
Waiter/Bartender
The Revival Craft Kitchen & Bar
06.2016 - 06.2019
Busser/Foodrunner/Barback/Bartender
Basta
01.2013 - 06.2016
Busser/Foodrunner/Barback
Chapel Grille
01.2012 - 02.2013
High School Diploma -
Cranston High School West
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