Nathan Magtalas
Alexandria,VA
Summary
Dynamic and dependable professional with a strong background in customer service at McDonald's and The Home Depot. Proven ability to enhance team performance through training and support, while maintaining a positive attitude. Skilled in verbal communication and proficient in computer operations, consistently improving efficiency and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Freight Team Associate
The Home Depot Inc
03.2022 - Current
- Unloaded trucks
- Complied with company and legal requirements to maintain safe working environment.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Improved warehouse efficiency by organizing and managing the freight team's daily tasks.
- Collaborated with team members to streamline loading and unloading processes, enhancing workflow efficiency.
Cashier
McDonald's
06.2018 - 12.2020
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of front counter and dining area.
- Trained new cashiers on operational procedures and customer engagement techniques.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate of Science - Information Technology
Northern Virginia Community College
Annandale, VA05-2025
Skills
- Dependable and responsible
- Verbal communication
- Customer service
- Friendly, positive attitude
- Computer skills
- Technical support
Accomplishments
- Received recognition multiple times displaying hard work ethic
Timeline
Freight Team Associate
The Home Depot Inc
03.2022 - Current
Cashier
McDonald's
06.2018 - 12.2020
Associate of Science - Information Technology
Northern Virginia Community College