Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
27
27
years of professional experience
Work History
Chemical Operator
Honeywell
Muskegon, MI
08.2022 - 10.2024
Monitored control systems to provide quality products and safe operations.
Followed Standard Operating Procedures on Stills and Reactors.
Maintained tools and equipment, while distilling and combining various chemical.
Troubleshot and repaired operation equipment as needed.
Transferred chemicals in a safe manner.
Performed all duties in proper protective equipment, without incident or injury.
Operated and monitored chemical processing equipment to ensure optimal performance and safety compliance.
Tracked and documented production data to maintain accurate records.
Enhanced production efficiency by optimizing chemical processes and equipment settings.
Field Technician
Cash Depot Inc.
Big Rapids, MI
10.2018 - 04.2022
Responsible for the installation and maintenance of hundreds of ATMs.
Installed, converted, repaired, and removed ATM’s and other equipment and Cash Depot products.
Utilized equipment that included multimeter, diagnostic software and hand tools.
Performed cash replenishment and coin removal throughout Michigan.
Maintained personal image, vehicle, tools, and parts.
Performed administrative paperwork and recommended efficiency improvements.
Diagnosed technical issues using industry-specific tools and diagnostic software.
Conducted on-site installations, repairs, and maintenance of equipment and systems.
Collaborated with clients to understand service needs and provide effective solutions.
Maintained accurate records of service activities and inventory management systems.
Ensured compliance with safety standards during all field operations and site visits.
Led troubleshooting efforts, reducing downtime for clients through prompt resolution of issues.
Delivered high-quality work by diligently following standard operating procedures.
Battle Systems Manager
US Army
Joint Base Pearl Harbor Hickam, HI
10.2015 - 08.2018
Performed duties of Shift Supervisor for the US Army Pacific Emergency Action Cell (EAC); supervised, monitored, consolidated, and reported Emergency Action Messages (EAM), Serious Incident Reports (SIR), Operational Reports (OPREP-3), Common Operations Picture (COP), natural disasters, deployments and exercises for over 36 countries and 13 territories in support of the Overseas Contingency Operations for the United States Pacific Command Center (USPACOM) and Headquarters Department of the Army (HQDA); mentored 12 NCOs; was accountable and responsible for communications and security equipment in excess of $1,000,000.
Led systems integration initiatives to enhance operational efficiency across multiple departments.
Coordinated cross-functional teams to streamline workflows and improve service delivery.
Conducted thorough evaluations of third-party applications prior to deployment, ensuring compatibility with existing systems architecture and adherence to company security standards.
Managed systems infrastructure, overseeing logistical movement to maintain smooth operations and prevent equipment and skill deficits.
Observer Controller Trainer
US Army
Ft. Bliss, TX
08.2012 - 10.2015
Served as a Observer Coach/ Trainer for a Training Support (TS) Air Defense Artillery Battalion; responsible for the training readiness and mobilization of Active and Reserve component forces (AC/RC) trained and evaluated seven Army National Guard (ARNG) Short Ranged ADA Battalions responsible for the National Capitol Region.
Validated doctrinal tactics, techniques, and procedures.
Monitored and reported on operational readiness of military units.
Developed standardized procedures to enhance observation accuracy during field operations.
Trained junior observers on best practices and situational awareness techniques.
Educated staff on organizational mission and goals to help employees achieve success.
Senior Manager (U.S. Army Platoon Sergeant)
US Army
Dugway PG, UT
05.2010 - 08.2012
Served as a Platoon Sergeant for the Army’s first Joint Land Attack Cruise Missile Defense Elevated Netted Sensor system (JLENS) Battery with a developmental and operational testing mission; responsible for the health, welfare and safety of 20 Soldiers and their families.
Mentored and trained six Non Commissioned Officers.
Executed platoon’s daily administrative and logistical operations; maintained and accounted for all JLENS related equipment and property valued at over $235,000,000.
Battle NCO Forward
US Army
02.2009 - 05.2010
Provided tactical ballistic missile defense of Combatant Commander’s critical priorities in support Operation Enduring Freedom.
Successfully coordinated lodging for over 800 Soldiers, Sailors, and Airmen on Al Udeid Air Base.
Developed and implements the Tactical Operations Center’s Standard Operating Procedures and created battle drills.
Assistant Operation Sergeant
US Army
Ft. Bliss, TX
02.2008 - 02.2009
Managed Battalion’s Tasking Program.
Coordinated for support with external agencies that facilitated the success during to Post Mission Support cycles.
Managed and supervised the Tactical Operation Command Center.
Trained over 90 Soldiers on Army Warrior Tasks and Battled Drills during spring exercise.
Supervised the maintenance of assigned equipment that resulted in the successful execution of a 1500 mile convoy.
Coordinated operational support for training exercises, ensuring resource availability and compliance with safety protocols.
Evaluated training programs for operational staff, ensuring alignment with organizational goals and enhancing skill proficiency.
Participated in risk assessments, developing contingency plans to minimize potential disruptions during unforeseen events or emergencies.
Senior Manager (U.S. Army Platoon Sergeant)
US Army
Ft. Bliss, TX
02.2007 - 02.2008
Provided air and missile defense coverage over key assets identified by the Theater Combatant Commander; responsible for the health, welfare, personnel management and training of thirty-nine Soldiers; and maintained assigned equipment in excess of 6 million dollars.
Improved combat readiness for 6 units while coordinating multiple Range Density Exercises.
Maintained documentation and accountability of over seven thousand rounds of ammunition.
Advanced Individual Training: ADA C4I Tactical Operations Center Enhance Operator/ Maintainer
US Army
Fort Bliss, TX
03.2007 - 02.2008
Learned to set-up, initialize, maintain, and operate a Forward Area Air Defense Operations Center.
Recruiter
US Army
Saint Joseph, MI
12.2003 - 03.2007
Located, contracted, and processed qualified young men and women for service in the United States Army and Army Reserves.
Earned the coveted Recruiter Ring for excellence in recruiting.
Established and maintained contact with community, local high schools, universities, businesses and community leaders within the area.
Was responsible for enhancing and promoting the Army image 24 hrs a day.
Developed recruitment strategies to attract top talent across various industries.
Conducted in-depth interviews to assess candidate qualifications and cultural fit.
Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
Transmission Systems Team Chief
Fort Gordon
Fort Gordon, GA
07.2001 - 12.2003
Installed, operated, and performed unit level maintenance on multichannel line-of-site and tropospheric scatter communications systems, communications security (COMSEC) devices, and associated equipment.
Operated and performed preventive maintenance checks and services (PMCS) on assigned vehicles.
Installed, operated, and performed preventive maintenance checks and services (PMCS) on power generators.
Installed, operated, and performed unit level maintenance on multichannel line-of-site and tropospheric scatter communications systems, antennas and associated equipment.
Analyzed BIT/BITE diagnostics to isolate faults to the Line Replaceable Unit (LRU).
Installed, operated, performed strapping, restrapping, preventive maintenance checks and services (PMCS), and unit level maintenance on communications security (COMSEC) devices.
Supervised operations and assists team members in the installation and operation of multichannel line-of-site and tropospheric scatter communications systems.
Supervised, performed and assisted team members in the performance of unit level maintenance on assigned communications equipment.
Requested logistical support.
Prepared input for statistical and other operational reports.
Supervised and prepared work schedules for subordinate personnel.
Provided technical assistance in resolving connectivity problems, complex maintenance faults, and during contingency situations.
Planned and coordinated line-of-site or tropospheric scatter communications assemblage deployments and system operations.
Wrote standing operating procedures (SOP) pertaining to multichannel operations.
Developed training programs for subordinate personnel to ensure technical competency.
Supervised and performed management and administrative duties related to personnel, systems operations, and logistics.
Transmission Section Team Chief
Camp Casey
Camp Casey, Korea
05.2000 - 07.2001
Performed installation, operation, and unit-level maintenance on multichannel line of site and tropospheric scatter communications systems, communications security devices, and associated equipment.
Provided technical assistance to subordinates.
Supervised and prepared work schedules; assigned duties; provided technical assistance to subordinates in resolving complex maintenance problems; prepared, reviewed, and consolidated technical and administrative reports and requests; conducted on-the-job training.
Transmission Systems Operator Maintainer
US Army
Fort Hood, TX
02.1998 - 05.2000
Installed, operated, and performed unit-level maintenance on multichannel line of site and tropospheric scatter communications systems, antennas, and associated equipment.
Provided technical assistance to subordinates.
Operated and maintained complex systems to ensure optimal functionality and reliability.
Partnered with system administrators to maintain operating system and application patch levels.
Maintained network users, mail accounts and directories to optimize network security.
Advanced Individual Training, Signal School
US Army
Fort Gordon, GA
10.1997 - 02.1998
Learned to install, operate, and perform unit level maintenance on mobile subscriber equipment (MSE) and tri-services tactical communications multichannel transmission systems in a field environment.
Basic and Infantry Training
US Army
Fort Jackson, SC
08.1997 - 10.1997
Demonstrated general knowledge of military organization and culture, mastery of individual and group combat skills including marksmanship and first aid, achieved physical conditioning standards, and application of basic safety and living skills in an outdoor environment.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Education
Associate of Arts - Business Administration
American InterContinental University
Schaumburg, IL
05.2011
High School Diploma -
Marion High School
Marion, MI
05.1997
Skills
Situational awareness
Airspace management
Composure under high pressure
Safety measures
Attention to detail
Reliability
Decision-making
Timeline
Chemical Operator
Honeywell
08.2022 - 10.2024
Field Technician
Cash Depot Inc.
10.2018 - 04.2022
Battle Systems Manager
US Army
10.2015 - 08.2018
Observer Controller Trainer
US Army
08.2012 - 10.2015
Senior Manager (U.S. Army Platoon Sergeant)
US Army
05.2010 - 08.2012
Battle NCO Forward
US Army
02.2009 - 05.2010
Assistant Operation Sergeant
US Army
02.2008 - 02.2009
Advanced Individual Training: ADA C4I Tactical Operations Center Enhance Operator/ Maintainer