Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathan Marbella

Summary

Dedicated to providing memorable experiences to build loyal customer base. Consistently helps new employees understand customer desires and take advantage of strategies that build satisfaction and earn repeat business.

Overview

3
3
years of professional experience

Work History

Barista Trainer

STARBUCKS COFFEE COMPANY
09.2021 - Current
  • Pleasantly interacted with customers during busy periods to promote fun, positive environment.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Barista Shift Supervisor

STARBUCKS COFFEE COMPANY
08.2020 - 05.2021
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

Education

Bachelor of Science - Kinesiology

The University of Texas At Arlington
Arlington, TX
05.2025

High School Diploma -

Harker Heights High School
Harker Heights, TX
05.2020

Skills

  • Financial Transactions
  • Social Services Support
  • Leadership
  • Upselling
  • POS System Operations
  • Inventory Management

Timeline

Barista Trainer

STARBUCKS COFFEE COMPANY
09.2021 - Current

Barista Shift Supervisor

STARBUCKS COFFEE COMPANY
08.2020 - 05.2021

Bachelor of Science - Kinesiology

The University of Texas At Arlington

High School Diploma -

Harker Heights High School

Similar Profiles

CREATE PROFILE
Nathan Marbella