Nathan Marino
Austin,TX
Summary
Experienced Security Officer with a background in both Private and Corporate Sectors. Possesses a wide breadth of skills ranging from computer technology application, report writing, and martial training.
Well practiced in a variety of levels of access control and patrol standards as well as navigating hostile and benign incidents.
Spent a collective three years in a supervisory role, handling daily activities and meeting the needs of the company client as well as over seven months in an account management role.
While in these roles I have handled daily operational needs ranging from ground level activity to upper leadership responsibilities.
Overview
8
8
years of professional experience
Work History
CSM - Account Manager
GardaWorld Security
Austin, TX
06.2025 - Current
- Managed on-site operational needs with the client and supervisor teams to ensure scheduling and business needs were achieved.
- Facilitated conflict resolution strategies to enhance customer satisfaction outcomes.
- Supervised employees and assessed performances to determine training needs and worked to facilitate improvement for staff success.
- Ensured equal and fair opportunity was provided for personnel and provided proper corrective action if standards were not achieved.
- Conducted interviews and vetted employees to meet both company and client standards.
- Tracked account logistics and coordinated with the client to meet staffing and budget needs.
- Performed regular checks of ongoing site projects to ensure proper completion of construction to client turnover.
- Engaged in project oversight of site milestones, performed evaluations of items to meet security standards, and ensured tracking of high importance items related to security operations.
Security Supervisor
GardaWorld Security
Austin, TX
06.2024 - 06.2025
- Supervised security personnel to ensure compliance with protocols and procedures.
- Conducted regular safety audits to identify vulnerabilities and enhance site security measures.
- Coordinated incident response efforts, ensuring timely resolution and documentation of security breaches.
- Implemented strategic access control systems, optimizing visitor management processes across multiple sites.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Oversaw SOC/Dispatch Operations and coordinated with local and remote partner team leadership to facilitate teamwork between multiple contractor companies.
Corporate Security Officer
The Home Depot Inc
05.2019 - 05.2024
- Facilitated strong communication between different departments regarding safety concerns or potential threats identified during routine patrols or audits.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Maintained access control via CCTV camera systems (Nextiva & Milestone) and computer software (Prowatch & Lenel S2).
- Operated those systems to assist in monitoring remote facilities.
- Received annual training in verbal de-escalation, hand-to-hand defensive tactics, and first aid rapid response.
- Maintained previously acquired skills in report writing and paperwork.
Security Site Supervisor
Champion National Security
Austin, TX
11.2017 - 05.2019
- Trained in unarmed defensive tactics and weapons use.
- Developed comprehensive emergency response plans for various scenarios, ensuring preparedness in the event of an incident.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Developed and implemented security policies, procedures and systems to protect personnel, property and data.
- Wrote and submitted daily reports on security team operations.
- Monitored alarm systems, responding promptly to alerts and coordinating appropriate action.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
- Oversaw investigation into reported incidents, ensuring timely identification of cause and appropriate disciplinary action if needed.
- Coordinated with local law enforcement and emergency services to respond to dangerous incidents.
Education
High School Diploma -
South Williamsport Area High School
South Williamsport, PA06.2010
Skills
- Customer service
- Effective Time Management and Prioritization
- Problem-solving and Flexible Thinking
- Advanced computer skills (including, but not limited to Microsoft Outlook, Word, Excel, and Command Prompt/Powershell)
- Training and mentoring fellow employees and staff, including coaching and corrective action
- Team building and leadership
- Conflict resolution and Defensive Tactics Training
- Account management
- Schedule management
- Information security
- Verbal and written communication
Accomplishments
- Supervised and management a team of 30-40 staff that averaged 1500+ hours.
- Reorganized operational protocol to improve gaps and increase the quality of staffing.
- Built relations with local law-enforcement to handle major incident response.
- Oversaw the transition of security site activity from construction to facility ready levels.
- Overcame various staffing turnover and ensured uninterrupted business needs and team rebuilding.
Languages
English
Native or Bilingual
French
Limited Working
Timeline
CSM - Account Manager
GardaWorld Security
06.2025 - Current
Security Supervisor
GardaWorld Security
06.2024 - 06.2025
Corporate Security Officer
The Home Depot Inc
05.2019 - 05.2024
Security Site Supervisor
Champion National Security
11.2017 - 05.2019
High School Diploma -
South Williamsport Area High School