Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
22
22
years of professional experience
Work History
Family Home Managenent
Family Members And Neighbors
Tucson, AZ
01.2011 - Current
Served as a dependable driver, transporting family members and neighbors to vital appointments or necessary locations.
Promoted participation in community events and outings to foster socialization.
Assisted with meal preparation, light housekeeping and laundry services.
Cultivated positive connections with families by consistently demonstrating trustworthiness.
Displayed patience, respect, and empathy while communicating with neighbors from various cultural backgrounds.
Managed household financial tasks, including bill payments, budget planning, and expense tracking.
Adapted quickly to changing environments while remaining calm under pressure.
Associate Claims Adjuster
Coventry Health Care
Tucson, AZ
06.2009 - 12.2010
Conducted quality assurance audits to ensure accurate medical coding practices were followed.
Researched medical coding guidelines when needed to accurately classify diagnoses and treatments provided to patients.
Conducted detailed reviews of medical coding to ensure proper reimbursement from insurance companies.
Investigated workers' compensation claims to determine eligibility and extent of coverage.
Entered data into electronic health record systems to ensure accuracy and completeness of medical records.
Maintained confidentiality of health information in accordance with HIPAA regulations.
Performed audits of medical records to identify discrepancies or errors in documentation or coding practices.
Group Home Counselor
Those Who Care, Inc
Tucson, AZ
06.2002 - 06.2008
Assisted with the development of policies and procedures for the group home environment.
Maintained detailed records of all resident care plans, medication management, and incident reports.
Provided crisis intervention when needed in order to ensure the safety and well-being of both residents and staff.
Developed weekly activity schedules for residents in accordance with their individual goals.
Organized and delegated daily tasks to staff members.
Investigated complaints from residents or family members regarding the quality of care provided by staff members.
Established rapport with clients by providing emotional support, compassion, and encouragement.
Supported residents during transition periods between different levels of care within the program.
Managed crisis situations calmly while ensuring safety of all parties involved.
Developed relationships with community agencies and resources to provide additional support for clients' needs.