Nathan Max Calhoun
Amarillo,Texas
Summary
Dedicated and results-driven Operations Manager with 5+ years of experience leading teams, optimizing workflows, and driving consistent monthly growth for a high-volume moving company. Skilled in scheduling, team management, logistics planning, customer communication, and operational efficiency. Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
6
6
years of professional experience
Work History
Operations Manager
Christian Family Movers
Amarillo, USA
01.2020 - Current
- Manage and schedule all moves, ensuring efficient routing and on-time execution.
- Oversee and train an 8-person team, ensuring quality, professionalism, and safety.
- Handle all customer communication, estimates, booking, follow-ups, and issue resolution.
- Order, track, and maintain all moving equipment and supplies.
- Coordinate same-day, local, and out-of-state moves with strategic planning.
- Manage payroll, weekly work schedules, and team assignments.
- Scaled the company to 30+ monthly moves while maintaining high customer satisfaction.
- Built a strong team culture centered on professionalism and accountability.
- Improved workflow efficiency and increased move capacity per week.
Education
High School Diploma -
Palo Duro Highschool
Amarillo, TX05-2018
Skills
- Operations management
- Team leadership and training
- Logistics and scheduling
- Customer service and sales
- Conflict resolution and problem solving
- Inventory control
- Route optimization
- Time management
- CRM tools and scheduling
- Team leadership
- Project management
- Customer relationship management
- Scheduling coordination
- Logistics planning
- Effective communication
- Training development
Timeline
Operations Manager
Christian Family Movers
01.2020 - Current
High School Diploma -
Palo Duro Highschool