Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Nathan McIntosh

Placentia,CA

Summary

Six years of retail management experience leading teams and developing stores. Efficient, goal-oriented, conscientious of both coworkers and customers. Fast learner, highly adaptable, and invested in the success of the team.

Overview

10
10
years of professional experience

Work History

Shift Supervisor

Starbucks
Maryville, TN
12.2023 - Current
  • Assigned tasks to team members based on their strengths and skill sets.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Developed strategies for improving operational efficiency and customer service levels.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.

Shipping & Receiving Specialist

REI
Laguna Hills, CA
08.2023 - 12.2023
  • Delegated tasks to associates to efficiently move and stock incoming product
  • Maintained consistent communication with management to ensure timely completion of priority tasks
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
  • Actively sought out and rectified inventory discrepancies to eliminate online order complications
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.

N.B.

Santiago Canyon College
Orange
08.2021 - 08.2023
  • Focused entirely on schooling after changing majors from Illustration to Ecology

Associate Manager

Blick Art Materials
11.2018 - 07.2021
  • Delegated tasks tailored for specific associates, ensuring that employees were able to shine in their roles
  • Evaluated performance of team members and provided consistent coaching to improve skills.
  • Assisted manager in planning and implementing strategies to attract customers and maximize sales.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Completed inventory audits to identify losses and project demand.

Stock Supervisor

Vans
05.2014 - 11.2018
  • Supervised day-to-day stockroom operations to maintain organized flow of merchandise to sales floor.
  • Helped store manager handle stock receiving, merchandising and sales to sustain up to $3 million in yearly business.
  • Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
  • Oversaw efficient loading and unloading of trucks and trailers to meet tight daily schedules.
  • Informed upper management or department heads of items loaded or problems encountered.
  • Estimated project materials, time and staffing requirements based on work orders and job specifications.

Education

Associates Degree - Biology

Santiago Canyon College
06.2023

Skills

  • Proficiency in Google Workspace applications, Excel, and Outlook
  • Project Planning
  • Managing Operations and Efficiency
  • Complex Problem Solving
  • Work Planning and Prioritization
  • Time Management
  • Calm Under Pressure
  • Strategic Planning

Affiliations

  • Enrolled in the Honors Science Program at Santiago Canyon College
  • Involved with local conservation volunteer groups

Timeline

Shift Supervisor

Starbucks
12.2023 - Current

Shipping & Receiving Specialist

REI
08.2023 - 12.2023

N.B.

Santiago Canyon College
08.2021 - 08.2023

Associate Manager

Blick Art Materials
11.2018 - 07.2021

Stock Supervisor

Vans
05.2014 - 11.2018

Associates Degree - Biology

Santiago Canyon College

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Nathan McIntosh