Summary
Overview
Work History
Education
Skills
Timeline
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Nathan Means

Ventura,CA

Summary

Hardworking and reliable with the ability to provide an excellent customer experience and top quality output. Offering great attention to detail and a phenomenal attitude. Highly organized, proactive and punctual with a team-oriented mentality.

Overview

8
8
years of professional experience

Work History

Material Expeditor

Taft Electric
Ventura, CA
01.2022 - Current
  • Tracked progress of shipments by obtaining shipping notifications from carriers.
  • Examined and validated requisitions to ensure accuracy and completeness.
  • Coordinated with vendors for timely delivery of materials, supplies, components and equipment.
  • Monitored inventory levels to determine when orders should be placed.
  • Ensured that goods received were as per purchase order requirements.
  • Assisted in resolving vendor issues related to quality, quantity or pricing.
  • Researched alternative sources of supply if primary source is out-of-stock or unavailable.
  • Developed relationships with key suppliers to ensure optimal service levels at competitive prices.

Delivery Driver

Amazon
Camarillo, CA
10.2021 - 01.2022
  • Handled merchandise in accordance with product handling standards.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery times.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
  • Maintained safe driving habits to protect property and the general public on roadways.
  • Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.
  • Loaded, balanced and secured product to safely transport goods.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Ran routes of up to 120 miles per day to efficiently deliver 200+ orders.
  • Gave multi-day training to incoming employees.

Restaurant Waiter/Host

Hops N Drops
Auburn, WA
09.2019 - 10.2020
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Provided exceptional service to high volume of daily customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

General Warehouse Worker

Uline
Auburn, WA
01.2016 - 03.2019
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Used pallet jacks to move items to and from warehouse locations.
  • Recognized defective material and reported issues to management.
  • Staged and sorted multiple types of products for loading.
  • Moved large and bulky items manually or with equipment such as pallet jacks or forklifts.
  • Labeled customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Unloaded cargo from trucks with mechanized equipment.
  • Complied with local, state and federal requirements involving shipping and handling of hazardous materials.
  • Operated sit-down forklift trucks, reach trucks and warehouse pickers.
  • Drove 26ft. box trucks to deliver merchandise.
  • Packaged merchandise to be sent out to customers.
  • Practiced lockout/tagout procedures.

Education

High School Diploma -

Auburn Riverside High School
Auburn, WA
06.2014

Skills

  • Relationship building
  • Organizational skills
  • Active listening
  • Work ethic
  • Flexible
  • Multitasking

Timeline

Material Expeditor

Taft Electric
01.2022 - Current

Delivery Driver

Amazon
10.2021 - 01.2022

Restaurant Waiter/Host

Hops N Drops
09.2019 - 10.2020

General Warehouse Worker

Uline
01.2016 - 03.2019

High School Diploma -

Auburn Riverside High School

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Nathan Means