Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathan Miguel

Kapolei,HI

Summary

Developed interpersonal and communication skills in residential setting, ready to transition into new field. Enhanced ability to handle diverse situations and respond effectively to resident needs. Seeking to apply transferable skills in new and challenging environment.

Friendly and approachable with positive attitude, adept at fostering supportive living environment. Possesses strong understanding of resident care principles and excellent communication skills. Committed to making meaningful impact on residents' daily lives.

Overview

14
14
years of professional experience

Work History

Resident Associate

Park Lane Ala Moana
05.2024 - 08.2025
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Assisted in training new hires on company policies, procedures, and software systems to ensure seamless integration into the team.
  • Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.
  • Maintained accurate records of client interactions, identifying trends and opportunities for process improvements.


Manager

Guitar Center
03.2023 - 07.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Hospital Volunteer

Queens West Oahu
04.2022 - 01.2023
  • Provided emotional support to patients and families during difficult medical situations, fostering a sense of comfort and understanding.
  • Enhanced patient experience by providing compassionate care and assistance during hospital visits.
  • Participated in training sessions to enhance skills, remaining knowledgeable about best practices for patient care.
  • Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
  • Restocked medical supplies and consumables to prepare procedure rooms.
  • Reported patient requests, concerns, and other observations to staff.

Office Assistant

Word of Life Christian Center
10.2015 - 05.2020
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.

Sales Associate

Aeropostale
11.2014 - 01.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Sales Associate

Foot Locker
01.2012 - 09.2013
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Education

No Degree - Audio Engineering

Honolulu Community College
Honolulu

High School Diploma -

Armwood High School
Seffner, FL
07-2011

Skills

  • Meeting facilitation
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Efficient time management
  • Detail-oriented approach
  • Effective multitasking

Timeline

Resident Associate

Park Lane Ala Moana
05.2024 - 08.2025

Manager

Guitar Center
03.2023 - 07.2024

Hospital Volunteer

Queens West Oahu
04.2022 - 01.2023

Office Assistant

Word of Life Christian Center
10.2015 - 05.2020

Sales Associate

Aeropostale
11.2014 - 01.2015

Sales Associate

Foot Locker
01.2012 - 09.2013

No Degree - Audio Engineering

Honolulu Community College

High School Diploma -

Armwood High School

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Nathan Miguel