Forward-thinking professional offering more than 2 years of experience working in demanding, deadline-driven environments. Excellent skills servicing all types of systems, making repairs and conducting warranty work.
Overview
5
5
years of professional experience
Work History
Field Service Technician
Phoenix Innovations
10.2023 - 08.2025
Responded quickly to emergency maintenance requests for timely on-call support.
Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Reviewed technical documentation to complete equipment maintenance and repair.
Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
Operated hand tools and power equipment according to company safety procedures.
Student Worker
Arkansas Tech University
08.2022 - 02.2023
Assisted library staff with clerical duties to help lighten workload.
Maintained a clean and welcoming environment by performing regular cleaning tasks, contributing to a positive atmosphere for patrons.
Performed circulation duties such as checking materials in and out, renewing items, and registering new patrons, ensuring efficient service at the front desk.
Checked out and checked in items using library computer system.
Answered general questions in person, by phone and over email.
Coordinated study room reservations and monitored library spaces to ensure a quiet and conducive environment for study.
Apartment Maintenance Technician
River Valley Therapy And Sports Medicine
05.2022 - 08.2022
Maintained a safe living environment for residents by quickly addressing any potential hazards or code violations discovered during inspections or reported by tenants.
Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.
Office Assistant
Cowell Steel Structures
08.2020 - 05.2021
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Education
Russellville High School
Russellville, AR
BA/MDiv-Seminary Track - Biblical And Theological Studies
Southern Baptist Theological Seminary
Louisville, KY
05-2030
Skills
Problem-solving
Positive attitude
Troubleshooting and repair
Field repairs
Customer service
Teamwork and coordination
Inventory management
Technical troubleshooting
Power tools operation
Courteous and professional
MS office
Languages
English
Native or Bilingual
Timeline
Field Service Technician
Phoenix Innovations
10.2023 - 08.2025
Student Worker
Arkansas Tech University
08.2022 - 02.2023
Apartment Maintenance Technician
River Valley Therapy And Sports Medicine
05.2022 - 08.2022
Office Assistant
Cowell Steel Structures
08.2020 - 05.2021
Russellville High School
BA/MDiv-Seminary Track - Biblical And Theological Studies
Mechanical Maintenance Technician and Valve Technician at Furmanite Valero Oil Refinery, North Anna Nuclear Plant, El Segundo Oil Refinery, Chevron Oil RefineryMechanical Maintenance Technician and Valve Technician at Furmanite Valero Oil Refinery, North Anna Nuclear Plant, El Segundo Oil Refinery, Chevron Oil Refinery