NATHAN M. KEELER
Bellefonte,PA
Summary
Results-driven Human Resources Manager with over eight years of experience in talent acquisition, payroll processing, employee relations, conflict resolution and performance management with multi-property experience overseeing human resources operations for two separate hotel locations. Proven track record in developing and implementing human resources policies that foster a positive work environment and drive employee engagement. Skilled in conflict resolution, organizational development, and workforce planning. Adept at leveraging HRIS
analytics to inform strategic decision-making and improve company operations. Recognized for building strong, collaborative relationships with employees and management across all levels. Expertise in full-cycle payroll
administration, ensuring accurate and timely processing for a high-volume, hourly work force while maintaining strict compliance with labor laws and company policies. Skilled in benefits administration, including onboarding,
open enrollment coordination, employee education, and vendor liaison support to maximize participation and satisfaction.
Overview
9
9
years of professional experience
Work History
HUMAN RESOURCES MANAGER
Ramada Hotel State College & Wyndham Garden State College
State College, PA
08.2025 - Current
- Main Human Resources representative for two separate hotel properties each with 100+ employees raging from hourly and salary positions.
- Process bi-weekly payroll for each location (one each week) with hourly, salary and tipped wage employees.
- Onboard new hired employees in the iSolved system.
- Handle all unemployment claims as they arrive and attend hearings as necessary and update the business contribution rate on a yearly basis.
- Post current position openings to various job search sites (ex. Indeed, LinkedIn, CareerLink etc).
- Manage all workers compensation claims including, investigating the claim, being the main point of contact of the insurance companies and employee.
- Provide advice to the General Manager's on employment laws (FLSA, ADA, FMLA, OSHA Guidance etc).
- Conduct yearly employee benefit renewal meetings including health, dental and vision insurance contracts as well as 401K enrollment for eligible employees.
- Periodically conduct hourly and salary employee local wage surveys.
- Represent both properties at job fairs or other business related events.
- Developed and implemented HR policies aligned with organizational goals.
- Led recruitment initiatives to attract diverse talent for various hotel positions.
- Managed employee onboarding processes to enhance new hire experience and retention.
- Mediated employee relations issues, fostering a positive workplace culture and resolution strategies.
- Collaborated with department heads to identify staffing needs and optimize workforce planning.
- Oversaw performance appraisal systems, ensuring consistency and fairness in employee evaluations.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
HUMAN RESOURCES & PAYROLL GENERALIST
Nittany Building Specialties Inc.
Port Matilda, PA
03.2022 - 08.2025
- Process payroll for over 50+ hourly employees on a weekly basis.
- Confirm that employees are getting paid the correct wage when working on prevailing wage jobs.
- Submit weekly certified payroll reports to general contractors.
- Schedule and conduct interviews to fill different positions within the company.
- Onboard newly hired employees into the ComputerEase system.
- Schedule drug screenings and pre-employment physical for potential candidates.
- Generate company human resources policies including the creation of a company handbook a remote work policy.
- Attend and organize career fairs and other recruitment events.
- Post current job openings to various job search sites (ex. Indeed, LinkedIn, Glassdoor, etc).
- Submit newly hired employees to the Pennsylvania Department of Education for child abuse clearances.
- Schedule newly hired employees for FBI fingerprint clearance.
- Assist department managers with yearly reviews and coach management personal as needed.
- Assisted employees in completing insurance enrollment forms for health, vision, dental, IRA (401K), or other benefits.
- Conducted employee disciplinary write-ups and/or terminations as needed.
- In charge of all insurance matters for the company, including finding new insurance vendors during renewal periods by reducing financial overhead.
- Notarize pay applications when needed.
- Main point of contact for any worker's compensation claims.
- Managed payroll deductions, including benefits and garnishments, adhering to compliance regulations.
- Managed payroll data entry and processing for 70+ employees to comply with predetermined company guidelines.
HUMAN RESOURCES GENERALIST
Karch Auto
State College, PA
01.2018 - 03.2022
- Schedule and conduct interviews to fill over 10 different positions within the company.
- Generated company human resources policies including the creation of a company handbook.
- Submit background checks for pre-hired employees using the PATCH system. Submit drug screening for pre-hired employees.
- Assigned training and submit applications for licensing to the Pennsylvania Department of State for newly hired employees when applicable.
- Conduct yearly reviews and coach management personal as needed.
- Assisted employees in completing insurance enrollment forms for health, vision, dental, IRA (401K), or other benefits.
- Conducted employee disciplinary write-ups and/or terminations as needed.
- Process payroll on a bi-weekly basis.
- Create yearly employee raises based on a set budget.
- In charge of all insurance matters for the company, including finding new insurance vendors during renewal periods by reducing financial overhead.
- Notarize titles for title transfer or notarize other documents as needed.
- Founder and chairman of the Karch Auto Safety Committee that meets once per month to go over any safety materials or safety-related matters.
- Complete a safety walk-through of the company on a weekly basis, this includes making sure all eyewash stations are working properly, and all company and OSHA safety requirements are met for all employees.
- Attended manager's meetings to go over projected revenue for upcoming months and other objectives.
- Facilitated recruitment processes, including job postings, screening, and interviewing candidates.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
CUSTOMER SERVICE ASSOCIATE
Lowe's Home Improvement
State College, PA
08.2017 - 01.2018
- Assist customers with various products and walking them through special order management.
- Using the I.M.P.A.C.T model to find out what the customer's project is and how I can make them love where they live.
- Down stock department's items and using power equipment to assist customers or down stocking policy's.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to maintain a clean and organized sales floor.
- Resolved customer complaints effectively, enhancing overall satisfaction.
- Implemented inventory management practices to optimize stock levels and reduce shortages.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Enhanced brand image by consistently delivering service beyond expectations.
Education
Associate of Science - Business Administration
Lock Haven University of Pennsylvania
Lock Haven, PA06.2015
High School Diploma -
Columbia-Montour Area Vocational Technical School
Bloomsburg, PA06.2013
Skills
- HR policies and procedures
- Employee relations
- Microsoft office proficiency
- Training and mentoring
- Records management
- Benefits and compensation management
- Compensation and benefits
- Corrective action planning
- Recruitment and hiring
- Payroll administration
- Legal compliance
- Onboarding and orientation
- Staff management
- Employee retention
- Workforce planning
- Training development
- Background checks
- Employee handbook development
- Diversity and inclusion
- Benefits administration
- Online position posting
- Contract negotiation
- Dispute mediation
Timeline
HUMAN RESOURCES MANAGER
Ramada Hotel State College & Wyndham Garden State College
08.2025 - Current
HUMAN RESOURCES & PAYROLL GENERALIST
Nittany Building Specialties Inc.
03.2022 - 08.2025
HUMAN RESOURCES GENERALIST
Karch Auto
01.2018 - 03.2022
CUSTOMER SERVICE ASSOCIATE
Lowe's Home Improvement
08.2017 - 01.2018
Associate of Science - Business Administration
Lock Haven University of Pennsylvania
High School Diploma -
Columbia-Montour Area Vocational Technical School